# Associate Implementation Manager

**Company:** [Virta Health](https://hotfix.jobs/companies/virta-health)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $84k – $109k/yr
**Experience:** 2+ years
**Skills:** Project Management, client onboarding, healthcare operations, data exchange, eligibility workflows, healthcare integration, Risk Management, Stakeholder Management
**Posted:** 2026-07-29

> Manage implementations and client onboarding for health plan groups at Virta Health. Coordinate cross-functional launches, manage project timelines, build customer relationships, and drive continuous process improvements in a remote-first environment.

## Job Description

## Responsibilities
- Manage implementations for small and mid-market health plan groups serving as the primary operational contact during onboarding
- Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams
- Coordinate technical and operational launch requirements for small and midmarket health plan groups, including eligibility validation, marketing readiness, and client configuration
- Identify and escalate risks early, troubleshoot issues, and ensure launches stay on track
- Build relationships with customer contacts, partner teams, and internal stakeholders, helping build excitement ahead of launch while establishing Virta as a trusted partner
- Contribute to continuous improvement by refining implementation processes, tools, and partner playbooks

## 90 Day Plan
- Onboard to Virta’s onboarding methodology, systems, and health plan ASO workflows
- Lead portions of client launches and manage cross-functional work streams
- Manage group implementations for mid-market employer groups across 1-2 reseller partners by Day 90, working towards delivering on-time, high-satisfaction launches
- Build relationships with collaborators across Customer Success, Sales, and Product teams
- Provide insights and feedback to improve how we scale our partnership implementations

## Must-Haves
- 2+ years of experience in implementation, client onboarding, or healthcare operations, ideally supporting digital health companies, health plans, or PBM partnerships
- Proven ability to manage multi-stakeholder projects with precision and accountability
- Strong customer communication and relationship-building skills
- Technical and operational aptitude in areas like data exchange, eligibility workflows, or healthcare integration
- Ability to identify risks, escalate issues appropriately, and deliver high-quality implementations

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**Apply:** https://hotfix.jobs/jobs/32756547-5207-4e55-95d9-351e32514ee6
**Canonical:** https://hotfix.jobs/jobs/32756547-5207-4e55-95d9-351e32514ee6