# Credit and Collections Manager

**Company:** [Databricks](https://hotfix.jobs/companies/databricks)
**Location:** Bengaluru, India
**Role:** Finance & Accounting
**Experience:** 12+ years
**Skills:** Credit Risk, Collections Strategy, Accounts Receivable, Cash Forecasting, Credit Policies, Excel, SAP, NetSuite, Salesforce, Cei, Dso, Saas Billing, Process Automation, Artificial Intelligence, ERP Systems
**Posted:** 2026-08-31

> Leads credit strategy, strategic customer collections, AR performance, risk mitigation, and outsourced collections governance for a high-growth Data and AI business. Requires a finance or accounting bachelor’s degree and 12+ years of progressive Credit & Collections experience.

## Job Description

## Responsibilities
- Lead Credit & Collections for an assigned scope, including credit policies, collection practices, risk mitigation, and escalation protocols.
- Own credit assessments, risk reviews, credit limits, payment terms, credit holds/releases, and exception management.
- Make credit recommendations and decisions within delegated authority while balancing credit risk, cash conversion, and commercial considerations.
- Manage collection strategy and executive-level escalations for strategic and high-value customers.
- Resolve complex disputes, contractual payment issues, and commercially sensitive collection matters.
- Own monthly AR performance, including collection targets, cash collected versus target, CEI, aging, write-offs, and cash forecasting.
- Provide Finance leadership with insights into AR and credit trends, emerging risks, recovery outlook, and bad debt or reserve considerations.
- Govern the Accenture outsourced collections engagement, including SLAs, KPIs, account allocation, quality, process adherence, escalations, and corrective actions.
- Partner with Sales, Customer Success, RevOps, Legal, Billing, and Finance leadership on high-impact credit and collections matters.
- Identify systemic delinquency and credit-exposure drivers and improve controls, processes, and collection effectiveness.
- Drive process transformation and continuous improvement through automation, AI, analytics, and scalable operating models.
- Serve as the subject-matter authority for Credit & Collections.

## Requirements
- Bachelor’s degree in Finance or Accounting.
- 12+ years of progressive experience in Credit & Collections, preferably in high-growth SaaS, technology, or complex B2B environments.
- Experience with credit risk assessment, collections strategy, and strategic or high-value customer relationships.
- Understanding of usage-based and subscription billing models, commercial contracts, and related credit risks.
- Experience managing AR KPIs, collection targets, CEI, DSO, aging, cash forecasting, write-offs, and bad debt or reserve analysis.
- Experience implementing credit policies, approval frameworks, and risk mitigation strategies.
- Experience governing outsourced collections operations against SLAs and performance metrics.
- Strong analytical, communication, negotiation, and stakeholder management skills.
- Advanced Excel and strong ERP/reporting systems experience.
- Ability to work PST hours.

## Nice-to-haves
- CA, CPA, CMA, ACCA, or equivalent professional qualification.
- Experience with SAP, NetSuite, and Salesforce.
- Experience driving process transformation, automation, or technology-enabled improvements.
- Practical application of AI in finance or AR operations.

## Similar jobs

- [Staff/Senior Accountant](https://hotfix.jobs/jobs/b943b621-4180-42ee-babf-d92ef2b08b40) - Payabli - Remote
- [Global Controller](https://hotfix.jobs/jobs/2eae7ba3-57c6-4edb-8e53-4a028d5fd6e5) - Customer.io - Remote - $250k – $280k/yr
- [International Accounts Payable Manager](https://hotfix.jobs/jobs/76ddd16a-ae79-4f8f-9b56-b4617268b23b) - Databricks - Bengaluru, India
- [SAP Consolidations Manager, International Accounting](https://hotfix.jobs/jobs/59fc2250-f9b2-4caf-8562-4c2be90899d5) - Databricks - Bengaluru, India
- [Manager, Payroll Accounting](https://hotfix.jobs/jobs/af8abe1b-5e7a-49d8-90ca-2fc8033bf4f3) - Databricks - Bengaluru, India

**Apply:** https://hotfix.jobs/jobs/31f7327e-ab12-41a0-9ddc-68af9a035c87
**Canonical:** https://hotfix.jobs/jobs/31f7327e-ab12-41a0-9ddc-68af9a035c87