# Senior Product Manager

**Company:** [OpenLoop](https://hotfix.jobs/companies/openloop)
**Location:** Remote
**Role:** Product Management
**Experience:** 5+ years
**Skills:** Product Management, Product Strategy, Healthcare Revenue Cycle, Insurance Eligibility, Benefits Verification, 270/271 Edi, APIs, Data Models, Product Roadmap, SQL, Medicare, Medicaid, Emr Platforms, AI Automation, Transactional Data
**Posted:** 2026-08-26

> Senior product leader owning insurance eligibility and benefits products across payer integrations, revenue cycle tooling, APIs, and client-facing capabilities. Requires 5+ years of product management, healthcare revenue cycle expertise, strong technical acumen, and customer-facing communication skills.

## Job Description

## Responsibilities
- Define and drive product strategy for insurance capture, real-time and batch eligibility verification, benefits detail, and coverage discovery.
- Improve the accuracy, speed, and completeness of eligibility responses and normalize inconsistent payer data into trusted benefit information.
- Define scalable client consumption through APIs, configuration, and reporting.
- Communicate roadmap priorities, tradeoffs, and timelines to internal stakeholders and external partners.
- Advise senior leaders across Product, Services, Engineering, and Design.
- Write product requirements and success metrics, and manage outcomes such as eligibility accuracy, eligibility issues at time of service, eligibility-driven denial rates, manual verification touches, and payer coverage and uptime.

## Requirements
- 5+ years of product management experience, including significant customer or client-facing experience.
- At least 3 years in healthcare revenue cycle, payer operations, or health insurance technology.
- Hands-on knowledge of eligibility and benefits workflows, including 270/271 exchanges.
- Working knowledge of insurance capture, claims submission, denials, patient billing, and downstream effects of eligibility errors.
- Experience building, communicating, and managing product roadmaps.
- Strong technical acumen with APIs, data models, integration tradeoffs, and payer documentation.
- Experience analyzing transactional data, troubleshooting anomalies, and validating hypotheses.
- Strong communication skills with internal and external stakeholders.

## Nice-to-haves
- Experience with virtual care, care delivery platforms, or healthcare operations.
- Experience with clearinghouses or EDI transaction sets, including 270/271, 276/277, 837, and 835.
- Familiarity with Medicare, Medicaid, commercial billing, and multi-state operations.
- Experience with Healthie or comparable EMR platforms.
- Experience applying AI or automation to verification workflows.
- Experience in B2B2C or white-label product environments.
- SQL proficiency.

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