# Solutions Architect

**Company:** [Orb](https://hotfix.jobs/companies/orb)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $200k – $275k/yr
**Experience:** 3+ years
**Skills:** Sales Methodology, MEDDPICC, spin, challenger sales, etl tools, integration apis, data import, data export, data ingestion, Billing Systems, tax automation, accounting systems, provisioning tools
**Posted:** 2026-07-09

> Solutions Architect partnering with sales to drive evaluations, implementations, and technical advising for Orb's billing and monetization platform. Requires 3+ years in technical customer-facing roles, strong communication, and experience designing solutions for complex business challenges.

## Job Description

## Responsibilities
- Drive sales deals by partnering with sales teams to evaluate the Orb product, answer technical questions, and highlight security and compliance.
- Pave the path for implementations by helping customers integrate Orb into existing workflows for automation and intelligence, shaping the product roadmap to reduce time to value.
- Serve as a technical advisor, providing expertise on Orb’s products and related business systems to craft customer solutions.
- Strengthen Orb’s product by identifying gaps, monitoring customer experiences, and providing feedback to product teams.
- Act as a thought leader by sharing best practices through webinars, blogs, whitepapers, reference architectures, and public-speaking events.

## Requirements
- 3+ years of experience in a technical customer-facing role.
- Clear written and verbal communication, especially around technical concepts.
- Previous experience partnering with sales, product management, and customer success to build processes and repeatable motions.
- Demonstrated ability to design and implement technical solutions addressing complex business challenges through a value-selling lens.
- Excellent ability to translate technical concepts into non-technical language and vice versa, tailored to the audience.
- Strong empathy and understanding of customer needs with a proven track record of building and maintaining strong customer relationships.
- Continuous learner who stays curious about new technologies and methodologies.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Not afraid to take calculated risks and innovate while balancing pragmatism.

## Nice-to-Haves
- Sales Methodology training (e.g. MEDDPICC, SPIN, Challenger Sales).
- Prior experience in an early-stage startup.
- Experience in the billing space.
- Previously worked with data infrastructure tooling such as ETL tools.
- Excited to work on developing creative solutions around data import, export, and ingestion tooling.
- Comfortable learning integration APIs quickly to facilitate connections to internal tools such as tax automation, accounting, and provisioning.

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