# Healthcare Virtual Assistant

**Company:** [Janie](https://hotfix.jobs/companies/janie)
**Location:** Remote
**Role:** Customer Support
**Skills:** Medical Billing, Medical Records, Medical Scribing, Patient Scheduling, Appointment Scheduling, Insurance Coordination, Call Triage, Customer Service, Administrative Support
**Posted:** 2026-06-12

> Provides remote administrative and patient support for US medical practices, including scheduling, call triage, insurance coordination, medical records, billing, and scribing. Requires fluent English, a customer-service mindset, and US healthcare experience.

## Job Description

## Responsibilities
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Perform medical scribing
- Perform medical billing
- Assist with various administrative tasks as needed

## Requirements
- Fluent in English
- Great personality
- Customer service mindset
- Experience in US healthcare

## Compensation and Benefits
- Competitive pay
- Paid time off (PTO)
- Incentives

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**Apply:** https://hotfix.jobs/jobs/31a15537-0187-4461-a0ad-550d74a281aa
**Canonical:** https://hotfix.jobs/jobs/31a15537-0187-4461-a0ad-550d74a281aa