# Vice Chair Office, Strategy & Operations

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Remote
**Role:** Business Operations
**Experience:** 3+ years
**Skills:** Program Management, Project Management, Stakeholder Management, Strategy, Operations, Portfolio Management, Cross-Functional Collaboration, Process Design, Metrics, Experimentation
**Posted:** 2026-09-09

> Leads strategy and operations for the Vice Chair Office, partnering with the Chief of Staff to structure priorities, manage cross-functional programs, and build operating processes. Requires 3–5 years of experience in strategy, program leadership, or operations, plus strong communication and stakeholder management skills.

## Job Description

## Responsibilities
- Partner with the Chief of Staff to translate the Vice Chair’s priorities into a portfolio of programs spanning policy, public affairs, publishing, and external partnerships.
- Design and run the team’s planning, review, and decision-making forums.
- Own programs end-to-end, including defining objectives, building plans, driving execution, and reporting outcomes.
- Build operational foundations for a growing team, including prioritization, work tracking, and portfolio success measurement.
- Define program success criteria, run experiments where useful, and track outcomes.
- Represent the Vice Chair Office in cross-functional settings with communications, policy, legal, finance, and external partners.
- Identify portfolio risks and dependencies and drive them to resolution.
- Take on new projects and ambiguous problems as priorities shift.

## Requirements
- 3–5 years of experience in strategy, program leadership, or operations supporting a senior leader or complex, cross-functional team.
- Proven ability to turn ambiguous priorities into structured plans and drive execution.
- Strong written and verbal communication skills, including experience preparing materials for senior stakeholders.
- Sound judgment about when to make decisions independently and when to escalate.
- Ability to manage multiple workstreams while maintaining attention to detail.
- Strong organizational, project management, and stakeholder management skills.

## Nice-to-haves
- Experience in policy, government relations, public affairs, or a related field.
- Experience working directly with senior executives.
- Experience building a process, program, or team structure from scratch.
- Experience defining success metrics or running experiments for programs without established measures of impact.

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