# Senior Platform Architect - West

**Company:** [Temporal](https://hotfix.jobs/companies/temporal)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $200k – $225k/yr
**Experience:** 6+ years
**Skills:** Distributed Systems, Workflow Orchestration, reliability engineering, Go, Java, TypeScript, Python, Temporal, Observability, Kubernetes, cloud platforms, Infrastructure As Code, technical documentation, runbooks, technical training
**Posted:** 2026-08-07

> Own customer production readiness, technical programs, reliability standards, and adoption for large-scale workflow systems. The role requires 6+ years of software or solutions engineering experience, strong distributed-systems expertise, customer-facing communication, and production operations experience.

## Job Description

## Responsibilities

### Own Production Readiness and Activation
- Own customers' scale-proof production readiness.
- Drive the first production workflow and reduce time-to-production.
- Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades.
- Help developers become Temporal SDK experts and customer platform architects become experts in Temporal Server and SDK best practices.
- Set up alerting to catch issues before customers do.
- Work on assigned customers' most difficult tickets and problems.
- Identify and remove activation blockers before they become escalations.
- Optimize costs and performance with customers.

### Run the Customer's Technical Program
- Build and execute a KPI-driven success plan tied to production outcomes.
- Define standards for patterns, training, governance, and operational readiness.
- Lead cross-functional coordination across Professional Services, Support, Partners, and internal teams to ensure on-time, high-quality delivery.
- Proactively manage technical risk, migrations, and architectural debt.

### Ensure Long-Term Technical Health
- Set and validate reliability, observability, and operational standards.
- Monitor health signals and intervene before customers know issues are occurring.
- Lead technical reviews, readiness checkpoints, and maturity assessments.
- Certify teams and workloads as production-ready.

### Drive Adoption Through Production Success
- Surface growth signals based on usage, maturity, and confidence.
- Partner with customers, Growth AEs, and Solution Architects to unlock new workloads.
- Translate production success into technical narratives for renewal and growth.
- Advocate for customer needs and real-world patterns internally.

## Requirements
- 6+ years of professional software engineering or solutions engineering experience.
- Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles.
- Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python.
- Experience building, deploying, and operating production systems at scale.
- Ability to debug complex technical issues and guide customers through resolution.
- Strong customer-facing communication skills with diverse audiences.
- Experience creating technical documentation, runbooks, and training materials.
- Self-motivated and able to work independently while collaborating across teams.
- Willingness to travel occasionally for customer engagements and team events.

## Nice-to-Haves
- Experience with Temporal or similar workflow orchestration platforms.
- Experience with observability tools and practices for distributed systems.
- Background in professional services, technical consulting, or solutions engineering.
- Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools.
- Contributions to open source projects or developer communities.
- Experience designing and delivering technical training or workshops.

## Compensation and Benefits
- Estimated pay range: **$200,000–$225,000 OTE**.
- Base-salary and variable compensation role with a 70/30 split.
- Eligible for stock options as part of the company's equity plan.
- Unlimited PTO, 12 holidays, and 2 floating holidays.
- 100% premium coverage for medical, dental, and vision insurance.
- AD&D, long-term and short-term disability, and life insurance.
- Empower 401(k) plan.
- Additional learning and development, lifestyle spending, home office, professional membership, work-from-home meal, internet stipend, and wellness benefits.
- Occasional travel may be required for company events, team offsites, and other in-person connection opportunities.

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