# Executive Programs Narrative Lead

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Product Marketing
**Salary:** $266k – $295k/yr
**Experience:** 10+ years
**Skills:** Executive Storytelling, C-Suite Narrative Development, Strategic Briefing Design, Customer Empathy, Sales Partnership, Complex Technology Translation, Executive Communication, Workshop Facilitation, Narrative Frameworks, Cross-Functional Collaboration
**Posted:** 2026-05-22

> Shape executive narratives and briefing experiences for OpenAI's most strategic customers, turning AI capabilities into C-suite conversations that connect technology to business outcomes. Partner with Sales, Product Marketing, and Design to deliver bespoke, high-impact executive programs.

## Job Description

## Responsibilities
- Develop bespoke executive narratives for priority customer briefings
- Partner with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities
- Shape briefing arcs that connect OpenAI capabilities to customer business outcomes
- Translate complex AI concepts into clear, credible, executive-level conversations
- Build repeatable narrative frameworks, briefing modules, and planning tools for the EBC motion
- Partner with Design, Events, Product Marketing, Solutions, Customer Success, and executive stakeholders to create high-quality briefing experiences
- Help prepare internal leaders for strategic customer conversations with clear messaging, talk tracks, and briefing materials
- Identify patterns across customer briefings that should inform broader enterprise narrative, content, or field motions

## Requirements
- 10+ years experience building executive-level customer narratives, strategic briefings, innovation programs, transformation workshops, or similar C-suite engagements
- Strong track record of turning customer context and complex technology into clear, useful executive conversations
- Experience partnering directly with Sales, account teams, customer-facing leaders, executives, design, or strategy teams
- Ability to operate in ambiguous, high-stakes environments where inputs are incomplete and the story needs to be shaped from first principles
- Strong writing, synthesis, and executive communication skills
- Strong customer empathy and understanding of what senior enterprise leaders need to hear, discuss, and decide
- Ability to move between bespoke customer work and repeatable narrative frameworks

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**Canonical:** https://hotfix.jobs/jobs/306f0633-e5cf-4dc1-a6ff-19206e5c9c48