# Revenue Operations

**Company:** [Modal](https://hotfix.jobs/companies/modal)
**Location:** San Francisco, CA, New York, NY
**Role:** Revenue Operations
**Salary:** $180k – $200k/yr
**Experience:** 3+ years
**Skills:** HubSpot, Excel, Google Sheets, CRM, Salesforce, pipeline reporting, commission administration, lead routing, deal desk, gtm infrastructure
**Posted:** 2026-07-30

> Own the full revenue operations function at high-growth AI infrastructure company Modal, building lead routing, CRM workflows, pipeline dashboards, territory strategy, forecasting, and commission administration in close partnership with sales, marketing, and finance leadership.

## Job Description

## What You'll Do
- Own the lead routing process from inbound and partnering with marketing to ensure proper attribution
- Run effective territory management & strategy for Geo based decisioning
- Support & strategise every aspect of revenue operations in your territory
- Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in the US for effect capacity forecasting
- Input and strategy for comp based decisioning and benchmarking
- Support leadership in overall regional operations & finance strategy across all functions, sales, pre, ecosystem etc
- Evaluate new tools in market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions

## What You Bring
- A builder's mentality; you identify gaps, propose solutions, and execute without being asked twice
- The ability to zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- Strong proficiency in HubSpot, with a track record of building reporting and workflows that drive accountability
- An AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- Strong communication and collaboration skills; you earn trust across Sales, Marketing, and Finance
- A player-coach orientation; you're not above the details and you're excited to own the work yourself

## Requirements
- 3–7 years in Sales Operations or Revenue Operations at a high-growth usage based sales organization
- You've built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk
- Deep proficiency in workflows, lifecycle stages, custom properties, data hygiene
- You've owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You've run a deals desk, you know what makes a contract clean and you catch errors before they become problems
- Strong in Excel or Google Sheets; you can build a pipeline coverage model and know which metrics actually matter
- You've earned trust with a sales team by making their lives easier while holding them accountable to process

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