# AR Supervisor

**Company:** [Drata](https://hotfix.jobs/companies/drata)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $87k – $134k/yr
**Experience:** 7+ years
**Skills:** NetSuite, Salesforce, zone billing, Stripe, Excel, u.s. gaap, accounts receivable, cash application, collections, dunning, reconciliation, sales tax, vat
**Posted:** 2026-07-27

> Lead and mentor an offshore AR team at a fast-growing SaaS company. Oversee cash applications, invoicing, collections, billing escalations, reconciliations across AWS/NetSuite/Salesforce, and process improvements while partnering with Deal Desk and Revenue teams. Requires 7+ years high-volume AR experience and proficiency in key financial systems.

## Job Description

## What you’ll do
- Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing
- Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures
- Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers
- Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting
- Manage sales tax and VAT compliance to ensure accurate global invoicing
- Manage the dunning process which includes revocation and restoration of accounts
- Own the resolution of complex billing inquiries and serve as the escalation point for the team
- Reconciliation and correction of open invoices between AWS and NetSuite
- Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment
- Track and record bad debt/allowance for doubtful accounts for non-paying customers
- Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work
- Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption
- General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS, Salesforce, and NetSuite
- Cross training with Accounts Payable Supervisor for backup support
- Other duties and ad-hoc projects as required

## What you’ll bring
- 7 + years of high volume accounts receivable experience
- Experience working in a scaling SaaS startup environment (preferred)
- Netsuite experience required
- Salesforce experience required
- Zone billing experience required
- Stripe experience required
- Ramp experience (preferred)
- High proficiency in Excel (e.g., vlookups, sumifs, pivot tables)
- Comprehensive knowledge of U.S. GAAP
- Detail-oriented
- Strong interpersonal skills — including written and oral communication skills
- An ability to multitask and manage multiple projects - work prioritization, planning and task delegation
- Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level
- Must be a self-starter who excels at multitasking and thrives in a fast-paced environment

## Compensation & Benefits
This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area.

**Tier 1:** $108,100 - $133,600  
**Tier 2:** $97,300 - $120,200  
**Tier 3:** $86,500 - $106,900

Additional benefits include equity, up to 100% employer-paid health premiums, 401(k), parental leave, professional development stipends, flexible vacation, and more.

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