# Global Controller

**Company:** [Customer.io](https://hotfix.jobs/companies/customerio)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $250k – $280k/yr
**Experience:** 10+ years
**Skills:** US GAAP, ASC 606, Asc 718, Revenue Recognition, NetSuite, Stripe, Metronome, Ramp, Avalara, Floqast, Technical Accounting, Internal Controls, Treasury, Fx Management, External Audit
**Posted:** 2026-09-01

> Leads the global accounting function, overseeing close, revenue recognition, equity accounting, controls, systems automation, treasury, and audits for a remote-first company. Requires 10+ years of progressive accounting experience, deep US GAAP and ASC 606 expertise, and demonstrated accounting automation leadership.

## Job Description

## Responsibilities
- Lead monthly and quarterly close, general ledger, AP/AR, payroll, and account reconciliations; deliver accurate, timely US GAAP financials and reduce close time from approximately 10 business days to 6–8 days.
- Own revenue accounting and technical accounting for subscription and usage-based revenue recognition under ASC 606, including the ARR-to-GAAP bridge and reconciliation of ARR, billings, deferred revenue, contract assets, usage true-ups, and reported revenue.
- Prepare technical accounting position memos covering contract modifications, SSP allocation, variable consideration, and capitalized contract costs.
- Own equity compensation accounting under ASC 718, including grant accuracy, 409A timing, expense, modifications, and cap-table integrity.
- Manage and grow an accounting team of approximately seven employees.
- Build a control framework for a global, remote-first private company and maintain audit-ready books.
- Own the accounting systems roadmap across NetSuite, Stripe/Metronome, Ramp, Avalara, and FloQast; drive automation across close and reporting.
- Manage select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring.
- Lead the external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
- Coordinate statutory accounting, payroll and contractor controls, entity reporting, and international compliance with Legal, HR, and Tax.

## Requirements
- 10+ years of progressive accounting experience, including leading a team through managers or leads.
- Big Four or equivalent top-tier public accounting experience.
- Deep US GAAP expertise, particularly subscription and usage-based revenue recognition under ASC 606.
- Personally owned an accounting automation or AI deployment with measurable results.
- Experience scaling an existing accounting function.
- Proven experience managing external audits and maintaining audit-ready books.
- Strong leadership, communication, and cross-functional stakeholder-partnering skills.

## Nice-to-haves
- Internal controls or SOX-readiness experience.
- Experience at a remote-first or globally distributed company.
- M&A or deal accounting experience.
- CPA license, active or inactive.

## Compensation and Benefits
- Starting salary ranges from $250,000 to $280,000 USD or equivalent in local currency, depending on geographic zone and experience.
- Geographic salary zones range from $244,000 to $290,000 USD.
- Benefits include medical, dental, vision, mental health, and supplemental insurance coverage for employees and families; 16 weeks of paid parental leave; unlimited PTO; remote-work and wellness stipends; and a professional development budget.

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