# Site Leader

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Dallas, TX
**Role:** Other
**Experience:** 7+ years
**Skills:** warehouse management systems, Inventory Management, order processing, logistics, Supply Chain Management, Budgeting, kpi analysis, Team Management, safety compliance, Process Optimization
**Posted:** 2026-07-24

> Oversee operations of a large fulfillment center handling D2C and B2B orders. Lead 300+ associates and 10 managers to drive efficiency, cost reduction, safety, and continuous improvement while meeting KPIs and financial targets.

## Job Description

## Leadership and Team Management
- Provide strong leadership, guidance, and mentorship to the entire team, fostering a positive and productive work environment.
- Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management.
- Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizational goals.

## Operational Excellence
- Oversee the day-to-day operations of the fulfillment center, ensuring efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers.
- Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction.
- Establish operational distinctions for D2C vs. B2B fulfillment, ensuring proper flow paths, picking methodologies, and shipping requirements are met.
- Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets.
- Foster a culture of safety, ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries.

## Budgeting and Cost Management
- Develop and manage the fulfillment center's budget, ensuring financial objectives are met while maintaining operational excellence.
- Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels.
- Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines.

## Cross-Functional Collaboration
- Collaborate with other departments such as logistics, procurement, customer service, and quality control to ensure seamless coordination and integration of processes.
- Partner with the Regional General Manager to align fulfillment center strategies with overall company goals and objectives.
- Provide regular reports, updates, and insights to senior management on operational performance, challenges, and opportunities.

## Continuous Improvement and Innovation
- Drive a culture of continuous improvement, fostering innovation, and identifying opportunities for process optimization, automation, and technology advancements.
- Stay abreast of industry trends, best practices, and emerging technologies related to fulfillment center operations, and implement relevant changes as appropriate.

## Requirements
- Bachelor's degree in business administration, logistics, supply chain management, or a related field (advanced degree preferred).
- Proven experience as a Site Leader or similar leadership role, preferably in a large-scale fulfillment center or distribution environment.
- Strong knowledge of fulfillment center operations, including order processing, inventory management, warehousing, and shipping.
- Demonstrated success in managing and developing large teams of both hourly and salaried employees.
- Exceptional leadership and communication skills, with the ability to inspire and motivate teams to achieve goals.
- Proficiency in analyzing data, metrics, and KPIs to drive performance improvements.
- Solid financial acumen and experience in budgeting, cost management, and driving operational efficiency.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail and ensuring accuracy.
- Strong problem-solving and decision-making skills, with a strategic mindset.
- Familiarity with warehouse management systems (WMS) and other relevant software applications.
- Knowledge of health and safety regulations and best practices in a warehousing environment.

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