# Learning & Development Specialist

**Company:** [Encord](https://hotfix.jobs/companies/encord)
**Location:** London, United Kingdom
**Role:** People Ops
**Experience:** 3+ years
**Skills:** Learning Science, Instructional Design, Cognitive Load Theory, Scaffolding, Spaced Retrieval, Assessment Design, Live Facilitation, Curriculum Development, Adult Learning, Technical Writing, Data Analysis, Video Authoring
**Posted:** 2026-08-28

> Design and deliver evidence-based training and assessments for a distributed workforce producing human data for AI projects. The role requires 3–6 years of operational training experience, strong live facilitation, adult-learning expertise, and the ability to measure programmes against quality and throughput outcomes.

## Job Description

## Responsibilities
- Translate client specifications and annotation guidelines into modular, sequenced training materials using worked examples, edge-case libraries, and annotated failure cases.
- Apply learning-science principles, including cognitive-load management, scaffolding and fading, spaced retrieval, and criterion-referenced assessment.
- Lead live remote training sessions for distributed cohorts during project ramps and adapt instruction based on learner needs.
- Create readiness assessments with project-specific pass thresholds in partnership with the Quality Systems Lead.
- Design accessible materials for novice learners, including people working in a second language and with varied educational backgrounds.
- Build reusable curricula for medical imaging, document AI, LLM evaluation and red-teaming, robot teleoperation, and egocentric capture.
- Coach Human Data Program Managers on teaching methods, feedback, session formats, and instructional standards.
- Observe annotators performing tasks, identify sources of difficulty, and redesign training accordingly.
- Partner with Product to determine which guidance should be embedded in the platform at the point of work.
- Measure programmes against quality, throughput, ramp time, and qualification outcomes; retire programmes that do not improve operational metrics.

## Requirements
- Formal grounding in education, learning science, or instructional design through a degree, postgraduate qualification, teaching qualification, or equivalent professional training.
- 3–6 years of professional experience designing and delivering training in an operational environment measured against production outcomes.
- Demonstrated live facilitation for adult learners remotely and at cohort scale.
- Experience building curriculum and assessments from scratch, including assessments that distinguish competent from non-competent learners.
- Experience teaching non-specialist adults across languages, geographies, and levels of prior education.
- Multi-format authoring experience across written documentation, video, and interactive assessment.
- Fluency sufficient to evaluate training programmes using quality and throughput data.
- Clear writing and strong cross-functional communication skills.
- Ability to work from technical specifications and identify contradictory guidelines.
- Execution-oriented, entrepreneurial approach suited to establishing a first dedicated learning function.

## Nice-to-haves
- Classroom or vocational teaching experience.
- Language-teaching qualification such as CELTA or equivalent.
- Experience working with teams in India or comparable delivery geographies.
- Familiarity with annotation, evaluation, or model-training workflows.

## Compensation and Benefits
- Competitive salary, commission, and equity.
- 25 days annual leave plus UK public holidays.
- Annual learning and development budget.
- Travel opportunities for customer visits, events, and conferences across the UK and Europe.
- Company lunches twice a week.
- Monthly socials and bi-annual team offsites.

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