# Product Manager, Payments

**Company:** [Veracross](https://hotfix.jobs/companies/veracross)
**Location:** Remote
**Role:** Product Management
**Salary:** $115k – $130k/yr
**Experience:** 2+ years
**Skills:** Product Management, Payments, Fintech, Pci Dss, Ach, Card Processing, Stripe, Adyen, Worldpay, Psd2, Nacha, Fraud Prevention, Chargebacks, Market Research, Competitive Analysis
**Posted:** 2026-06-10

> Own strategy and execution for Veracross’s global payments product across US, UK, and ANZ. Partner with processors and banks to deliver secure, compliant payment experiences for schools and families.

## Job Description

## Key Responsibilities
- Support the strategy, planning, and execution of the Veracross global payments roadmap across the US, UK, ANZ, and other markets
- Conduct market research, customer discovery, and competitive analysis to inform payments product decisions
- Partner with payment processors, gateways, and banking partners to evaluate capabilities, negotiate features, and manage day-to-day relationships
- Collaborate with UX, engineering, compliance, and GTM teams to deliver intuitive, secure, and scalable payment experiences for schools and families
- Translate business and customer needs into clear product requirements, user stories, and acceptance criteria
- Help ensure compliance with PCI DSS, NACHA, card network rules, and regional payment regulations (e.g., PSD2/Strong Customer Authentication in the UK/EU, ATO/AusPayNet standards in Australia)
- Analyze payment performance data — authorization rates, decline reasons, settlement timing, chargebacks, and fees — to identify opportunities for improvement
- Support GTM, customer success, and support teams with training, documentation, and enablement on payments features
- Track KPIs, report on product performance, and adapt the roadmap based on measurable impact

## Requirements
- Bachelor’s degree in Business, Finance, Economics, Computer Science, or a related field
- Minimum 2 years of relevant experience in payments, fintech, financial services, or a closely related domain (e.g., associate product manager, payments operations, payments analyst, product analyst, or implementation specialist working with payments or treasury products)
- Working knowledge of how online payments work end-to-end — including card processing, ACH/bank transfers, gateways, processors, and settlement
- Familiarity with payments compliance and risk concepts such as PCI, fraud prevention, and chargebacks
- Strong analytical mindset, comfortable working with data to inform product decisions
- Excellent written and verbal communication skills, with the ability to collaborate across time zones and regions
- Curious, organized, and self-directed — eager to grow into a full product management role with global scope
- Authorized to work in the United States

## Bonus Points
- Prior experience as an Associate Product Manager or Product Analyst on a payments or fintech product
- Exposure to international/cross-border payments, multi-currency processing, or FX
- Experience with payment platforms such as Stripe, Adyen, Worldpay, Payroc or similar
- Familiarity with regional payment methods (e.g., BECS/Direct Debit in Australia, BACS/Faster Payments in the UK, ACH in the US)
- Experience working in or with K–12 schools, higher education, or family-facing billing platforms
- Exposure to machine learning and/or automation

## Compensation & Benefits
- 3 weeks of vacation per year
- 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
- 56 Hours of paid sick leave annually
- Top tier benefits - Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
- Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
- Salary range: $115k to $130k (annualized USD) in addition to potential bonus

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