# Senior Solutions Engineer

**Company:** [Grafana Labs](https://hotfix.jobs/companies/grafana-labs)
**Location:** Remote
**Role:** Sales Engineering
**Salary:** $204k – $254k/yr
**Experience:** 5+ years
**Skills:** Technical Pre-Sales, Open Source Technologies, Metrics/Monitoring, Product Demos, Technical Presentations, Competitive Analysis, Documentation, Blog Writing, Video Creation, Knowledge Base Articles
**Posted:** 2026-06-23

> Partner with Sales to deliver technical pre-sales engagement, product demos, and presentations for Grafana's observability platform. Own customer technical evaluations and help close opportunities while providing product feedback.

## Job Description

## What You’ll Be Doing
- Join as an early member of a high growth team working together to solve technical and customer problems the right way
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

## What Makes You a Great Fit
- Ideally located on the West Coast of the US
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Startup environment requires strong judgment, collaboration, and leadership
- Remote-first company requiring ability to work and collaborate with an international team
- First class written and oral communication skills to collaborate with remote internal teams and worldwide customers
- Skillfully articulate value proposition and technical advantages of products
- Love solving technical challenges and thrive on bringing creative solutions to customers
- Technical mindset and desire to grow technically
- Self-motivated, initiative, creative

## Compensation & Rewards
- In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000
- All roles include Restricted Stock Units (RSUs)
- 30 days annual leave per annum with 3 days reserved for Grafana Shutdown Days

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