# Staff Security Analyst, Customer Assurance

**Company:** [Okta](https://hotfix.jobs/companies/okta)
**Location:** Bellevue, WA, Chicago, IL, New York, NY, Washington, DC
**Role:** Security Engineering
**Salary:** $148k – $204k/yr
**Experience:** 5+ years
**Skills:** Cloud Security, Identity Management, Risk Assessment, Compliance, FedRAMP, nist 800-53, api security, encryption, AI Automation, Project Management
**Posted:** 2026-07-22

> Staff Security Analyst on Okta's Customer Assurance team bridging customers and internal engineering. Own technical security questionnaires, due diligence, risk narratives, and training for sales teams while driving AI/automation to scale responses. Requires strong cloud security, identity, compliance knowledge plus exceptional communication and consulting skills.

## Job Description

## Responsibilities
- Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams: unpack complex customer security concerns, hold in-depth technical discussions with engineering to align on solutions, and translate Okta’s security architecture back to the customer.
- Act as a bilingual "technical translator," converting deep-dive engineering specifications and vulnerability reports into clear, risk-based narratives that address customer concerns while protecting Okta’s intellectual property.
- Serve as the primary security advocate for Field Account Teams to provide technical clarity on Okta’s security posture, roadmap, and incident response protocols.
- Collaborate with Product and Engineering teams to "pre-digest" upcoming features and security enhancements, ensuring the Field teams are armed with accurate technical talking points.
- Take end-to-end ownership of highly technical security questionnaires and due-diligence requests. Partner with internal subject matter experts—including specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses.
- Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times.
- Train and empower regional Go-To-Market and Sales teams on standard engagement protocols.
- Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications.
- Work within a global team, participating or leading global handoffs between American timezones and European or Asian timezones when required.

## Requirements
- Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields.
- Minimum 3 years information security, project management, or related experience.
- Strong, fundamental understanding of core Security principles, architectures, and operations.
- Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards.
- Strong oral, written, and presentation skills.
- Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders.
- Ability to engage in "whiteboard-level" security discussions with customer CISOs and architects, specifically regarding cloud infrastructure, API security, and encryption standards.
- Demonstrated experience managing the "tension" between technical limitations and customer expectations, with a knack for finding creative ways to say "yes" to security requirements through compensating controls.
- Strong ability to pivot from a "checker" (simply answering questions) to a "consultant" (helping the customer and Field teams understand the why behind Okta’s security controls).

## Nice-to-Haves
- Okta Certified Professional/Administrator.
- Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK).
- Certified Information Security Auditor (CISA).
- Experience with generative AI tools or process automation platforms.
- Familiarity with Federal or highly regulated compliance frameworks (e.g., FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5/IL6).

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