# Deal Desk Senior Analyst

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Revenue Operations
**Experience:** 3+ years
**Skills:** Financial Modeling, Pricing Analysis, Excel, Google Sheets, Salesforce, CPQ, Docusign, Tableau, Looker, Contract Lifecycle Management, Jira
**Posted:** 2026-09-04

> Own end-to-end deal desk operations, financial modeling, pricing analysis, and commercial approvals for standard and non-standard agreements. The role requires at least three years of relevant analytical or finance experience, advanced spreadsheet skills, and familiarity with sales and document-management tools.

## Job Description

## Responsibilities
- Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating pricing, discounts, term length, usage commitments, and gross margin impact.
- Partner with Sales to structure commercially sound deals aligned with financial guardrails.
- Educate Sales and go-to-market teams on contracting policies, approval matrices, and discount governance.
- Own the end-to-end Deal Desk workflow in Salesforce and CPQ, including quote building, pricing approvals, Order Form creation, DocuSign execution, and opportunity closure.
- Maintain data integrity and policy compliance.
- Build relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal execution.
- Collaborate with Sales and Legal on non-standard contract language in Order Forms, aligned with corporate risk and revenue recognition policies.
- Conduct ad hoc financial analysis and modeling for business decisions and strategic initiatives.
- Participate in cross-functional projects to scale Deal Desk operations, improve systems, and optimize workflows.

## Requirements
- Business proficiency or fluency in English, with strong written and verbal communication skills.
- Bachelor’s or Associate’s degree plus at least 3 years of experience in Corporate Finance, FP&A, Commercial Finance, Deal Desk, or an analytical go-to-market role. Without a degree, at least 5 years of relevant analytical experience is required.
- Strong analytical and financial skills, including knowledge of core financial concepts and the ability to explain financial tradeoffs.
- Advanced Excel and Google Sheets skills, including financial modeling, logic formulas, and scenario analysis.
- Strong attention to detail and the ability to manage multiple high-velocity requests under tight deadlines.
- Self-directed, proactive, organized, and able to operate with high integrity.

## Nice to have
- Experience with Salesforce, Tableau, Looker, contract lifecycle management tools, and Jira.

## Benefits
- Competitive pay.
- Generous time off, parental and wellness leave.
- Healthcare and retirement savings programs.
- Approximately 5% travel anticipated.

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