# Enterprise Solutions Engineer

**Company:** [Bland AI](https://hotfix.jobs/companies/bland-ai)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 5+ years
**Skills:** B2B SaaS, APIs, Prompt Engineering, LLMs, voice ai, Conversational AI, cpaas, ccaas, contact center technology, enterprise integrations, technical discovery, proofs of value, security questionnaires, data security, Workflow Automation
**Posted:** 2026-08-06

> Owns the technical side of enterprise sales, from discovery and workflow-specific demos through tightly scoped Proofs of Value. The role requires 4–8+ years in solutions or sales engineering, strong API and integration fluency, and the ability to connect technical evaluations to commercial outcomes.

## Job Description

## Responsibilities

### Technical Discovery & Qualification
- Lead technical discovery with prospective customers to understand call center workflows, existing systems, integration requirements, operational pain, and AI readiness.
- Identify where the platform can deliver the clearest ROI and qualify technical fit early.
- Surface technical differentiators around reliability, latency, security, governance, and customization.
- Partner with Account Executives to define technical win strategies.

### Demo & Proof of Value Execution
- Design and run workflow-specific demos.
- Scope Proofs of Value around clear success criteria, timelines, milestones, and stakeholder expectations.
- Configure custom voice-agent demos and technical proof points.
- Keep evaluations focused, commercially relevant, and free of unnecessary scope creep.
- Partner with Forward Deployed Engineers and Engineering when deeper technical resources are needed.
- Define next steps, owners, and decision points to maintain evaluation momentum.

### Technical Credibility & Customer Presence
- Act as a technical voice for technical buyers, operators, InfoSec teams, procurement, and executives.
- Explain architecture, the in-house voice stack, integrations, and data-security posture clearly.
- Support RFIs, security questionnaires, technical due diligence, and enterprise procurement.
- Build trust by communicating strengths, limitations, configuration needs, and fit candidly.

### Cross-Functional Partnership
- Collaborate with Account Executives on discovery, win plans, POV strategy, and deal execution.
- Work with Forward Deployed Engineers on handoff, resource planning, feasibility, and implementation readiness.
- Share product gaps, competitive insights, customer feedback, and technical objections with Product and Engineering.
- Contribute to demo assets, POV templates, technical documentation, and repeatable pre-sales materials.
- Help establish Solutions Engineering practices as the team scales.

## Requirements
- **4–8+ years** of Solutions Engineering, Sales Engineering, or technical pre-sales experience at a B2B SaaS company.
- Experience running technical discovery and supporting enterprise sales cycles.
- Experience owning or materially contributing to technical POVs, POCs, pilots, or evaluations.
- Strong ability to define success criteria, manage scope, and keep technical evaluations on track.
- Technical ability to configure demos, understand APIs, work with prompts, reason through integrations, and engage customer engineering or IT teams.
- Commercial ability to partner with Account Executives and connect technical work to deal progression.
- Comfort operating in ambiguity at an early-stage or high-growth company.
- Genuine interest in AI, LLMs, voice automation, and enterprise workflow transformation.

## Nice-to-Haves
- Experience with horizontal platforms, developer infrastructure, APIs, automation, or workflow products.
- Experience with voice AI, conversational AI, CPaaS, CCaaS, contact center technology, or customer-support automation.
- Experience selling into regulated or operationally complex industries, including healthcare, financial services, insurance, logistics, or enterprise support.

## Compensation & Benefits
- Competitive compensation and benefits are offered; specific compensation details are not provided in the posting.

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