# Client Solutions Manager

**Company:** [Office Hours](https://hotfix.jobs/companies/office-hours)
**Location:** New York, NY, San Francisco, CA, Brooklyn, NY
**Role:** Account Management
**Salary:** $110k – $130k/yr
**Experience:** 3+ years
**Skills:** Account Management, Customer Success, Business Development, Team Management, Sales Strategy, Client Relationship Management, Talent Coaching, Process Improvement
**Posted:** 2026-01-07

> Owns enterprise client portfolio focused on investment firms, driving growth through acquisition and expansion strategies while hiring and coaching high-performance teams. Requires 3-5 years customer-facing experience and 1-2 years managing client teams.

## Job Description

## What you'll do
- Grow a portfolio of enterprise customers through account acquisition and account expansion strategies
- Hire and coach top performers and maintain talent density
- Innovate and improve processes and policies within the Client Solutions department

## What you bring
- Display a “challenge-accepted” mentality
- Passionate about training, coaching, and developing talent
- Inspire and motivate your team to achieve ambitious goals
- Results-driven and excel at identifying new & innovative ways to drive growth
- 3-5 years of professional work experience in customer-facing roles; 1-2 years of experience managing a client-facing team

## Benefits + perks
- Competitive Salary & Stock Options
- Healthcare, dental, and vision coverage
- 401(k)
- Wellness/fitness benefit
- Flexible vacation time, regular company holidays
- Company retreats (Tahoe, Maui, Mendocino, Mexico City)
- Parent-friendly, remote work, and paid family leave

**Pay range: $110,000 – $130,000, based on seniority and relevant experience**

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**Canonical:** https://hotfix.jobs/jobs/2b4792a3-c99e-49d6-916b-42538595277d