# UX Research Intern

**Company:** [Lyft](https://hotfix.jobs/companies/lyft)
**Location:** Toronto, Canada
**Role:** UX Research
**Salary:** CA$83k – CA$100k/yr
**Experience:** 0+ years
**Skills:** User Research, Ethnographic Research, Field Research, Diary Studies, Surveys, Usability Testing, Qualtrics, Surveymonkey, Excel, Google Sheets, SQL, R, Spss, Wireframing, Data Analysis
**Posted:** 2026-09-11

> Conduct qualitative and quantitative UX research for Lyft’s driver and rider products, using methods such as interviews, usability testing, surveys, and field research. The internship requires current graduate study in a related discipline and strong analytical and communication skills.

## Job Description

## Responsibilities
- Design and conduct qualitative and quantitative research studies independently and alongside senior researchers.
- Use ethnographic and field research, diary studies, surveys, remote and in-person usability testing, guerrilla research, and other appropriate methods.
- Review, analyze, and communicate research data to generate tactical and strategic insights.
- Develop actionable recommendations that drive product innovation and improve user experiences.
- Collaborate with Design, Product Management, Analytics, and Engineering teams.

## Requirements
- Currently pursuing a master's or PhD in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field at a Canadian university.
- Graduation date between December 2027 and Summer 2028.
- Available for a Summer 2027 internship in Toronto.
- Experience conducting or coordinating qualitative research studies or academic research projects, including usability testing, surveys, field research, or user interviews.
- Strong organizational, listening, analytical, written, and verbal communication skills.
- Collaborative, proactive, detail-oriented, and able to troubleshoot effectively.

## Nice-to-haves
- Research experience with mobile technology or in applied product research.
- Experience designing surveys, conducting experiments, and analyzing large datasets with statistical methods.
- Qualtrics or SurveyMonkey.
- Microsoft Excel or Google Sheets for cleaning, handling, and transforming data.
- SQL, R, SPSS, or other data analysis software.
- Research participant recruitment and management.
- Design thinking, visual communication, information design, or wireframing.

## Compensation and Benefits
- CAD $40–$48 per hour, equivalent to CAD $83,200–$99,840 annually based on 2,080 hours.
- Mental health benefits.
- Two paid days off and three paid sick days for interns.
- Subsidized commuter benefits and Lyft ride credits.

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