# Community Manager, Virtual Spaces

**Company:** [Lovable](https://hotfix.jobs/companies/lovable)
**Location:** New York, NY, Boston, MA, London, United Kingdom
**Role:** Community
**Experience:** 6+ years
**Skills:** Discord, Reddit, Facebook Groups, Community Moderation, Automod, Virtual Events, Event Production, Live Hosting, Community Programs, Community Crm, Volunteer Management, Nps
**Posted:** 2026-08-12

> This role owns Lovable’s Discord, Reddit, Facebook, and recurring virtual programming, while developing volunteer champions and surfacing community insights to internal teams. It requires 6+ years in community, events, virtual programs, or developer relations, plus deep platform fluency and strong live-production skills.

## Job Description

## Requirements
- 6+ years of experience across community management, events, virtual programs, or developer relations, including experience as a recognizable community representative.
- Experience building and running a recurring virtual program end-to-end at an early-stage or high-growth technology company.
- Deep fluency with Discord, including roles, permissions, bots, voice culture, and moderation.
- Strong understanding of Reddit dynamics and moderation norms.
- Confident live host and facilitator, comfortable on camera and handling Q&A.
- Experience recruiting, supporting, and retaining volunteer moderators and community champions.
- Sound judgment in moderation, escalation, and de-escalation.
- Strong operational and production discipline.
- Builder mindset and enthusiasm for people who build software.
- Ability to coordinate across US, Brazilian, and European time zones and markets.

## Responsibilities
- Operate Lovable's Discord, r/lovable, and Facebook groups, including programming, structure, safety, and culture.
- Develop each community space according to its distinct audience and character.
- Own moderation guidelines, automod tooling, and incident response.
- Grow Reddit and Facebook from maintained presences into thriving communities.
- Run 2–3 weekly virtual sessions, including webinars, live builds, office hours, and persona-based series.
- Book hosts, write event descriptions, coordinate assets, manage the calendar, and administer each session.
- Manage recording, editing, and publication of sessions to the Community Hub replay library.
- Recruit and coach hosts across the company and community.
- Develop community-led sessions to scale the virtual program.
- Recruit, onboard, and support Community Champions and Super Champions.
- Build relationships with volunteer community leaders.
- Share community feedback, friction, feature requests, Q&A, and field observations with product, product marketing, and marketing teams.
- Maintain the community CRM pipeline, including registration data such as persona, city, and contact information.
- Track community health metrics including activity, retention, peer-support resolution, sentiment, attendance, RSVP-to-attendance rate, post-event NPS, and replay views.
- Celebrate community member accomplishments across the community and company.

## Compensation and Benefits
- On-site role with regular travel.

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