# Senior Forward Deployed Engineer

**Company:** [MongoDB](https://hotfix.jobs/companies/mongodb)
**Location:** Tysons, VA
**Role:** Solutions Architecture
**Salary:** $126k – $248k/yr
**Experience:** 5+ years
**Skills:** AI, LLMs, Agent Frameworks, Python, JavaScript, Integrations, Troubleshooting, Code Review, production engineering
**Posted:** 2026-07-31

> Senior Forward Deployed Engineer partnering with enterprise customers to design, build, troubleshoot, and deploy AI-driven integrations and production solutions on MongoDB's platform. Requires 5+ years production engineering experience with AI/agentic systems and enterprise deployments.

## Job Description

## Responsibilities

**Customer success**
- Serve as the primary technical owner for customer engagements from initial discovery through production rollout
- Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome
- Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence

**Technical integration**
- Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments
- Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams
- Work effectively within customer environments that have different stacks, infrastructure, and integration constraints

**Product feedback loop**
- Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward
- Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap
- Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work

**Workstream collaboration**
- Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities
- Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery
- Make sound engineering decisions under pressure while building and iterating quickly

**Engagement management**
- Coordinate independently across internal teams and customer stakeholders to keep delivery moving
- Communicate clearly across technical, business, and executive audiences

## Qualifications

**Basic qualifications**
- 5 - 8 years of engineering experience required
- Hands-on production engineering experience, including writing code, debugging failures, and implementing fixes directly
- Engineering experience in AI and agentic development
- Experience with developing and deploying software within enterprise environments
- Experience shipping production solutions at scale that customers relied on
- Experience building integrations across existing systems and infrastructure
- Strong troubleshooting and code review skills, including the ability to identify root causes and drive resolution
- Willingness and ability to travel up to 30% to customer sites as needed for on-site engagements, technical reviews, and presentations

**Preferred qualifications**
- Experience with LLMs, agent frameworks, or deploying AI systems in production
- Prior experience in an FDE or similar forward-deployed engineering role

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