# Renewal Specialist

**Company:** [Nasuni](https://hotfix.jobs/companies/nasuni)
**Location:** Boston, MA
**Role:** Revenue Operations
**Experience:** 0+ years
**Skills:** Salesforce, CRM, CPQ, Microsoft Office, Renewals Management
**Posted:** 2026-07-08

> The Renewal Specialist supports the renewals process for Nasuni's data platform customers by preparing quotes, maintaining trackers in CRM/CPQ systems, and ensuring timely processing under supervision. This entry-level role collaborates with Account Executives, CSMs, sales ops, and finance, requiring strong organizational skills and 0-2 years of SaaS experience.

## Job Description

## Primary Responsibilities
- Assist in managing customer renewals by preparing quotes, order forms, and documentation under supervision.
- Maintain and update renewal trackers, ensuring data accuracy across CRM and CPQ systems.
- Communicate renewal details to customers under guidance of AE, CSM as needed.
- Ensure that renewals are processed accurately and on time, escalating issues to leadership when necessary.
- Learn and apply CRM and CPQ tools for renewal quoting and record maintenance.
- Collaborate closely with sales operations and finance to ensure smooth handoffs.
- Follow established renewal procedures to maintain compliance and operational consistency.

## Qualifications
- Bachelor’s degree or equivalent experience in business, finance, or a related field.
- 0–2 years of experience in sales support, renewals, or administrative operations within a SaaS or technology company.
- Strong attention to detail and organizational skills.
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite.

## Benefits
- Best in class employee onboarding and training
- "Take What You Need” paid time off policy
- Comprehensive health, dental and vision plans
- Company-paid life and disability insurance
- 401(k) and Roth IRA retirement plan
- Generous employee referral bonuses
- Flexible remote work policy
- 10 Paid Holidays
- Wide array of wellbeing offerings
- Pre-tax savings accounts with company contributions
- Great team culture and social activities
- Collaborative workspaces
- Free on-site fitness centers and stocked kitchens in select office locations
- Professional development resources

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