# Enablement Manager, Revenue Operations

**Company:** [Runpod](https://hotfix.jobs/companies/runpod)
**Location:** Remote
**Role:** Sales Enablement
**Salary:** $145k – $190k/yr
**Skills:** Enablement, Onboarding, Sales Playbooks, Competitive Intelligence, MEDDPICC, Gong, Chorus, Highspot, Seismic, AI Tools, Sales Enablement, Customer Success Enablement
**Posted:** 2026-05-14

> The Enablement Manager owns company-wide and GTM onboarding, builds sales/CS playbooks and training programs, maintains competitive intelligence, and develops AI-powered enablement systems to accelerate ramp time and revenue growth for Sales, SDR, and Customer Success teams.

## Job Description

## Responsibilities

### Company Wide Onboarding
- Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations.
- Partner with cross-functional stakeholders to maintain onboarding materials and ensure information stays accurate and current.
- Build scalable onboarding systems and feedback loops to improve the employee onboarding experience.
- Track onboarding completion metrics and new hire ramp performance.

### GTM Onboarding and Ramp Programs
- Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers.
- Define role-specific ramp milestones and time to productivity benchmarks.
- Continuously improve onboarding content based on product changes, pricing updates, and competitive shifts.

### Sales Playbooks and Methodology
- Build sales playbooks for both PLG and enterprise sales motions.
- Create frameworks for discovery, qualification, messaging, objection handling, and deal progression.
- Partner with Sales leadership to operationalize sales methodologies such as MEDDPICC.

### Customer Success Enablement
- Develop Customer Success onboarding, expansion frameworks, and QBR resources.
- Create expansion and upsell playbooks to support NRR growth.
- Partner with Customer Success leadership on enterprise account enablement strategies.

### Competitive Intelligence
- Maintain competitive positioning resources and battle cards against infrastructure competitors.
- Gather feedback from Sales and Customer Success teams to improve messaging and objection handling.
- Partner with Product and Marketing to keep competitive materials current.

### Training and Development
- Run recurring training programs focused on product updates, sales methodology, and role-specific skills.
- Build self-service enablement content libraries and coaching frameworks for managers.

### Metrics and Reporting
- Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics.
- Partner with Revenue Operations and People teams to build reporting infrastructure.
- Continuously improve programs using data and feedback.

### AI Powered Enablement
- Leverage AI tools to scale onboarding, content creation, and competitive intelligence.
- Implement AI-assisted coaching and conversational intelligence platforms.
- Develop scalable AI-driven enablement systems that reduce operational overhead.

## Requirements
- Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies.
- Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding.
- Strong understanding of enterprise B2B sales processes and customer success workflows.
- Experience developing written enablement content including playbooks, onboarding materials, and competitive resources.
- Experience working cross-functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams.
- Comfort using metrics and reporting to improve enablement effectiveness.
- Active use of AI tools for content creation, coaching, or enablement operations.
- Strong communication and organizational skills.
- Successful completion of a background check.

## Preferred
- Experience supporting both PLG and enterprise GTM motions.
- Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms.
- Experience implementing enablement platforms such as Gong, Chorus, Highspot, or Seismic.
- Experience building Customer Success enablement programs for enterprise customers.
- Familiarity with MEDDPICC, MEDDIC, Challenger, or similar methodologies.
- Experience in high growth startup environments.

## Compensation & Benefits
- Competitive base pay ranges from $145,000 - $190,000 (may be inclusive of several career levels; narrowed during interview process based on experience, qualifications, and location).
- Meaningful equity in a fast-growing company (stock options for everyone).
- Generous medical, dental & vision plans.
- Flexible PTO.
- Most roles are remote-first with collaborative teams using Slack.
- $1,200 Home Office & Equipment Stipend.

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