# Engineering Manager, Service Platform

**Company:** [Instacart](https://hotfix.jobs/companies/instacart)
**Location:** Remote
**Role:** Engineering Management
**Salary:** $192k – $243k/yr
**Experience:** 7+ years
**Skills:** Temporal, Canary Deployments, Release Engineering, Distributed Systems, Incident Response, Large-Scale Infrastructure, Developer Experience, Platform Engineering, Production Reliability, Cross-Functional Collaboration
**Posted:** 2026-06-24

> Lead the Service Platform team building Instacart’s deployment, canary, and release engineering systems. Guide engineers to ship reliable code at scale while improving developer experience and platform tooling.

## Job Description

## Responsibilities
- Lead the Service Platform team responsible for Instacart’s core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling
- Partner with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability
- Set vision, drive execution, and ensure engineers have world-class tools to deploy, validate, and monitor services
- Own deployment pipeline and canary systems; define tooling that powers safe, reliable service delivery
- Drive key reliability and platform initiatives end to end

## Requirements
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 2+ years of experience leading and managing people with emphasis on designing, analyzing, and troubleshooting large-scale distributed systems
- 7+ years of experience with software development in one or more programming languages
- Proven track record of launching and shipping high-impact products (bonus for internal, developer-facing products)
- Strong proficiency in maintaining high standards for production services
- Product-focused leader comfortable in fast-paced environments
- Ability to lead product and critical reliability systems (Temporal, Canary, Deployments)
- Strong incident triaging mindset; leader by example
- Eager to navigate ambiguous, technical problem spaces and understand deployment infrastructure end to end

## Preferred Qualifications
- Strong communication skills; ability to contextualize problems across audiences
- Skilled at navigating ambiguity and involving the right stakeholders
- Experience building and shipping products to users
- Expertise building platforms and high-scale infrastructure
- Visionary thinker capable of generating transformative ideas

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**Apply:** https://hotfix.jobs/jobs/28124ecd-5f8b-4ab3-be2c-82d390b90f82
**Canonical:** https://hotfix.jobs/jobs/28124ecd-5f8b-4ab3-be2c-82d390b90f82