# Manager, Business Development

**Company:** [Intercom](https://hotfix.jobs/companies/intercom)
**Location:** Dublin, Ireland
**Role:** Sales Development
**Experience:** 5+ years
**Skills:** B2B Sales, Sales Leadership, People Management, Sales Coaching, Quota Attainment, Sales Metrics, Performance Analysis, Sales Forecasting, Pipeline Management, Cross-Functional Collaboration
**Posted:** 2026-07-20

> Leads and develops an EMEA outbound Business Development Representative team, driving quota attainment, pipeline growth, and sales strategy. The role requires people management experience, recent B2B sales success, data-informed decision-making, and strong coaching and cross-functional collaboration skills.

## Job Description

## Responsibilities

- Support and develop the EMEA Outbound Business Development Representative team.
- Contribute to revenue growth and help the team achieve individual and collective goals.
- Support the broader EMEA sales strategy.
- Coach, develop, and empower team members while fostering a collaborative, high-performing culture.
- Analyze sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.
- Forecast accurately and support team development.
- Build a healthy sales pipeline.
- Collaborate with Sales, Marketing, Operations, and other internal partners to develop and execute effective sales strategies.
- Manage complex internal ecosystems and build strong cross-functional partnerships.

## Requirements

- 1+ year of people management experience.
- 2+ years of recent B2B sales experience.
- Proven track record of consistently achieving quota.
- Strong understanding of modern sales cycles, gained through hands-on sales experience.
- Ability to analyze sales metrics, trends, and performance data.
- Strong mentoring and coaching skills.
- Ability to thrive in a fast-paced, dynamic environment with flexibility and agility.
- Alignment with the company's values, including customer obsession, resilience, high standards, and open-mindedness.

## Compensation and Benefits

- Competitive salary and equity in a fast-growing start-up.
- Lunch provided every weekday, plus snacks and a fully stocked kitchen.
- Regular compensation reviews.
- Unlimited access to Claude Code and other AI tools.
- Pension scheme with matching contributions up to 4%.
- Life assurance.
- Comprehensive health and dental insurance for employees and dependents.
- Flexible paid time off.
- Paid maternity leave and six weeks of paternity leave.
- Cycle-to-Work Scheme and secure bike storage.
- MacBook provided as standard, with Windows available for certain roles.
- Hybrid working policy requiring at least three days per week in the office.

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**Canonical:** https://hotfix.jobs/jobs/27a20f35-4bdf-4aa2-af2d-0a0d07d4942f