# Strategy & Operations

**Company:** [Concourse](https://hotfix.jobs/companies/concourse)
**Location:** New York, NY
**Role:** Business Operations
**Experience:** 2+ years
**Skills:** AI, Automation, Go-to-Market Strategy, Bizops, Internal Tooling, Cross-Functional Workflows, Pipeline Building, Growth Experiments, Strategic Initiatives, Recruiting Coordination
**Posted:** 2026-03-18

> Founding hire owning GTM acceleration, operational systems, and strategic initiatives at an AI startup. Drives growth experiments, builds scalable processes, and supports company building with 2-5 years in ops/consulting/finance and AI proficiency. In-person in NYC.

## Job Description

## Key Responsibilities

### GTM & Growth (Day 1 Focus)
- Work directly with the founders to accelerate our go-to-market motion — from outbound campaigns and pipeline building to partnerships, content, and distribution
- Help design and run growth experiments across channels, messaging, and activation flows
- Own and coordinate events, dinners, roundtables, and community touchpoints that deepen Concourse's presence in finance, operations, and AI ecosystems
- Support the development of compelling narratives, decks, and materials that resonate with prospects, customers, and partners

### Strategy & Operations
- Design and build the operational systems, processes, and infrastructure that let Concourse scale without breaking — meeting cadences, cross-functional workflows, internal tooling, and reporting
- Own key strategic initiatives end-to-end, from scoping and planning through to execution and measurement
- Identify inefficiencies and gaps across the business and drive them to resolution — fast
- Track the most important things happening across the company and make sure nothing falls through the cracks

### Company Building
- Support recruiting coordination, candidate experience, and onboarding as the team scales
- Help shape the culture, rituals, and ways of working that define Concourse as a company
- Act as an owner, not a coordinator — you'll have real scope, real accountability, and real impact from week one

## About You
- 2–5 years of experience in consulting, investment banking, finance, operations, BizOps, or a prior strategy & operations role — ex-founders and ex-PMs welcome
- **Proficient with AI and vibe coding**. You love to vibe code and think automation and agents first, and you're excited to use new tooling to work faster and smarter
- Hungry, highly resourceful, and wired to figure things out. You don't wait to be told what to do and love driving results
- Exceptional attention to detail with the ability to manage multiple workstreams simultaneously without dropping the ball
- Strong communicator who can write a crisp email, run a tight meeting, and distill a complex idea into a clear narrative
- A builder at heart. You get energy from creating structure where there is none and owning something from zero to one
- Thrives in ambiguity and genuinely excited by the idea of building something from scratch and being at the ground floor of a high growth startup
- Background in fintech, B2B SaaS, or exposure to finance teams (**preferred** but not required)

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**Apply:** https://hotfix.jobs/jobs/278a79dd-3d0c-479f-98e3-e96ea5162ff2
**Canonical:** https://hotfix.jobs/jobs/278a79dd-3d0c-479f-98e3-e96ea5162ff2