# SDR Manager

**Company:** [BuildOps](https://hotfix.jobs/companies/buildops)
**Location:** Toronto, Canada
**Role:** Sales Development
**Salary:** CA$165k – CA$165k/yr
**Experience:** 5+ years
**Skills:** Sales Development, B2B SaaS, Outreach, Salesforce, ZoomInfo, Sales Automation, Prospecting, Outbound Sales, KPI Tracking, Performance Management
**Posted:** 2026-08-13

> Leads and scales an outbound sales development organization by hiring, coaching, setting performance goals, and optimizing processes and technology. Requires at least 3 years of sales development management experience, ideally in B2B SaaS, plus familiarity with Outreach, Salesforce, and ZoomInfo.

## Job Description

## Responsibilities
- Manage and motivate a team of highly driven Sales Development Representatives (SDRs).
- Build a winning sales development strategy and set weekly, monthly, and quarterly goals.
- Build and consistently iterate on outbound sequences in Outreach.
- Hire and develop a team against a staffing roadmap, and inspire individuals to overachieve.
- Coach team members, hold them to high standards, and conduct regular performance reviews.
- Establish and track goals, objectives, and performance metrics.
- Identify opportunities for process improvement and resolve process bottlenecks, data issues, and inconsistencies.
- Scale processes, technology, and the team to support pipeline growth.
- Track project success using relevant KPIs and monitor system improvements.
- Lead by example, including demonstrating effective outbound calling techniques.
- Collaborate across the organization and provide proactive feedback.
- Travel approximately 5–10% between sales opportunities across the United States and Canada.

## Requirements
- 3+ years of sales development management experience, ideally in B2B SaaS.
- Proven experience growing high-performing SDR teams.
- Experience hiring, coaching, and managing outbound account development professionals.
- Strong analytical skills and the ability to use data to prioritize improvements.
- Familiarity with sales automation and prospecting tools.
- Excellent verbal and written communication skills, with strong attention to detail.
- Excellent organizational skills and a self-starter mindset.
- Ability to thrive in a rapidly changing, fast-paced, high-growth environment.
- Results-oriented approach and ability to lead and drive process change.
- Ability to collaborate effectively and take a hands-on approach.

## Tools and Systems
- Outreach
- Salesforce
- ZoomInfo

## Compensation and Benefits
- Compensation: **$165,000 CAD**.
- Generous equity grant.
- Comprehensive benefits package.
- Flexible PTO and hybrid work schedules.
- One-time work-from-home allowance.
- Company events and team-building activities.
- Opportunities for growth and career advancement.

## Similar jobs

- [Account Development Representative](https://hotfix.jobs/jobs/85b66254-fc4d-4a0b-a886-40bb59c972df) - MongoDB - Toronto, Canada - CA$67k – CA$67k/yr
- [Retail Lead, Sales Development](https://hotfix.jobs/jobs/5a0600bf-1787-4c98-bab9-e4742488914b) - Instacart - Remote - CA$113k – CA$158k/yr
- [Retail Lead, Sales Development](https://hotfix.jobs/jobs/7bc70407-2285-4c2f-a720-12eabbe20252) - Instacart - Remote - $87k – $158k/yr
- [Business Development Representative Enterprise](https://hotfix.jobs/jobs/9af96beb-489c-49dd-8bd7-38b617f74558) - 1Password - Austin, TX - $61k – $85k/yr
- [Business Development Representative](https://hotfix.jobs/jobs/a168abf6-6045-43bf-85db-b8127c0559ae) - Absorblms - Remote

**Apply:** https://hotfix.jobs/jobs/270d1ea3-1409-410b-9e2e-5dc4d8821678
**Canonical:** https://hotfix.jobs/jobs/270d1ea3-1409-410b-9e2e-5dc4d8821678