# Senior Product Manager, AI Voice

**Company:** [Canary Technologies](https://hotfix.jobs/companies/canary-technologies)
**Location:** New York, NY
**Role:** Product Management
**Salary:** $160k – $200k/yr
**Experience:** 5+ years
**Skills:** Product Management, Conversational AI, LLMs, NLP, Dialog Management, AI/ML, SaaS, KPIs, Roadmap Planning, Cross-Functional Collaboration
**Posted:** 2026-06-29

> Senior Product Manager responsible for executing the roadmap, monitoring performance, and driving improvements for Canary's AI Voice product that enables intelligent real-time voice interactions for hotels. Requires 5+ years PM experience with conversational AI or complex SaaS products and technical fluency in LLMs/NLP.

## Job Description

## Responsibilities
- Execute the roadmap for AI Voice — translating customer needs and business priorities into a clear plan for what ships and when.
- Monitor AI accuracy, resolution rates, and system performance, and surface actionable improvements before customers feel the impact.
- Engage directly with hotel clients and internal stakeholders to understand operational pain points — staffing constraints, call volume spikes, multilingual guests — and turn them into product requirements.
- Collaborate with Engineering, AI/ML, and Infrastructure to help prioritize platform investments around reliability, latency, and scale.
- Track the KPIs that matter — resolution rate, accuracy, latency, containment — and use that data to inform prioritization and communicate progress.
- Work cross-functionally with engineering, sales, and customer success to keep teams aligned as new AI capabilities move from development into rollout.

## Qualifications
- 5+ years in product management, with experience shipping AI, conversational AI, or technically complex SaaS products.
- Enough technical fluency in conversational AI — LLMs, NLP, dialog management — to collaborate effectively with engineers and ask the right questions.
- Strong analytical skills and comfort connecting product metrics to customer and business outcomes.
- Experience working directly with customers and incorporating their feedback into what you build.
- Ability to work cross-functionally and keep teams aligned without direct authority.

## Compensation
Target cash compensation ranges from $160,000 - $200,000, including a fixed annual salary and a performance-based bonus paid quarterly.
This role also includes a stock option grant, subject to board approval.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

## Similar roles

- [Senior Product Manager, Basketball](https://hotfix.jobs/jobs/c5c18fbe-b51a-4f16-8bc9-dbd32ea1beb5) - GameChanger - Remote - $160k – $180k/yr
- [Senior Product Manager, Finance](https://hotfix.jobs/jobs/1faba605-8a04-40eb-85f1-1fa24bd0788f) - Vividly - Remote - $160k – $200k/yr
- [Senior Product Manager](https://hotfix.jobs/jobs/6acaa43e-9d44-4954-b501-ba957d25d70d) - BizzyCar - Boston, MA - $160k – $200k/yr
- [Senior Product Manager, Ops & Customer Experience](https://hotfix.jobs/jobs/4266dd92-a137-489a-8de4-de2a95ea1ebc) - Hopskipdrive - Remote - $160k – $180k/yr
- [Senior Product Manager - AI Clinical Tools](https://hotfix.jobs/jobs/3f9dbf4e-b16c-4f64-bd3f-d39569e2d613) - Sprinter Health - Menlo Park, CA - $160k – $205k/yr

**Apply:** https://hotfix.jobs/jobs/26aa01e7-5ede-421e-b365-0c97b05cdd6e
**Canonical:** https://hotfix.jobs/jobs/26aa01e7-5ede-421e-b365-0c97b05cdd6e