# Business Development Representative

**Company:** [PagerDuty](https://hotfix.jobs/companies/pagerduty)
**Location:** San Francisco, CA
**Role:** Sales Development
**Experience:** 1+ years
**Skills:** Salesforce, LinkedIn Sales Navigator, Outreach, Demandbase, Outbound Prospecting, Value Selling, Solution Selling, Account Development, Discovery, Social Selling
**Posted:** 2026-08-17

> Generates and nurtures outbound opportunities for PagerDuty by engaging enterprise prospects, communicating product value, and partnering with Account Executives. The role requires 1–2 years of prospecting experience, strong organization and communication skills, and proficiency with sales tools.

## Job Description

## Responsibilities
- Communicate PagerDuty’s business value proposition and evaluate prospect interest.
- Apply value selling, solution selling, customer-centric sales, and the Command of the Message selling model.
- Build and maintain genuine customer relationships while collaborating with Account Executives.
- Consistently achieve sales goals and manage time effectively in a high-volume environment.
- Target enterprise accounts using phone, email, video, and social channels.
- Use discovery to engage practitioners and management at target accounts.
- Ensure sales information is complete and accurate; prepare for meetings and follow up on commitments.
- Use account-development best practices to generate and nurture leads.

## Requirements
- 1–2 years of outbound prospecting experience.
- Strong communication and interpersonal skills.
- Strong organizational and prioritization skills.
- Adaptability and resilience in a fast-paced sales environment.
- Passion for technology.

## Nice-to-haves
- Prior sales development experience.
- Experience using Salesforce.
- BA/BS degree.

## Compensation and benefits
- Competitive salary.
- Comprehensive benefits package.
- Flexible work arrangements.
- Company equity and ESPP eligibility may vary by role, region, and tenure.
- Retirement or pension plan.
- Paid vacation, holidays, and sick leave.
- Wellness days and companywide paid days off.
- Paid parental leave.
- 20 hours of paid volunteer time off per year.
- Company-wide hack weeks.
- Mental wellness programs.

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