# Infrastructure Vendor Manager

**Company:** [Fal](https://hotfix.jobs/companies/fal)
**Location:** San Francisco, CA
**Role:** Other
**Salary:** $160k – $200k/yr
**Experience:** 5+ years
**Skills:** Vendor Management, Cloud Partnerships, Strategic Sourcing, Infrastructure Procurement, Gpu Infrastructure, Hyperscalers, Neocloud Providers, Slas, Contract Compliance, Invoice Reconciliation, QBRs, Scorecards
**Posted:** 2026-07-09

> Own vendor performance, SLAs, relationships, and governance for GPU hyperscalers and neocloud providers that power fal's generative media infrastructure. Requires 5+ years vendor management experience in AI/cloud/GPU infrastructure, with direct work on commercial relationships and performance accountability.

## Job Description

## What You'll Own
- Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
- Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
- Align capacity to demand by partnering with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints.
- Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
- Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.

## What You Bring
- 5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
- Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
- Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
- Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.

## Bonus Points
- You've managed multi-vendor allocation by priority during shortages.
- You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.

## Similar roles

- [Engagement Manager](https://hotfix.jobs/jobs/3b703b96-b259-4bbd-91a8-8818e255057d) - AirOps - Remote - $160k – $215k/yr
- [Quality Control (QC) Manager](https://hotfix.jobs/jobs/cd839c0e-191f-41ed-a2f5-98265c480b15) - Crusoe - Amarillo, TX - $160k – $170k/yr
- [Young Investigator, Robotics](https://hotfix.jobs/jobs/2ba981bf-6492-4909-b94a-17dd08ee056d) - Ai2 - Seattle, WA - $160k – $160k/yr
- [Abuse Investigator - Child Safety](https://hotfix.jobs/jobs/8174ed0f-419c-410e-8baf-e56d37f73490) - OpenAI - San Francisco, CA - $158k – $425k/yr
- [AI Systems Specialist](https://hotfix.jobs/jobs/fd693faf-fb94-4c6f-9ded-71b97ba88b7a) - Rokt - New York, NY - $157k – $214k/yr

**Apply:** https://hotfix.jobs/jobs/24a8888e-f797-47e0-ae33-e6f4ed70d9bd
**Canonical:** https://hotfix.jobs/jobs/24a8888e-f797-47e0-ae33-e6f4ed70d9bd