# Account Manager - New Verticals

**Company:** [AirOps](https://hotfix.jobs/companies/airops)
**Location:** Remote
**Role:** Account Management
**Experience:** 4+ years
**Skills:** Account Management, Client Services, Customer Success, Ai Search, SEO, Content Marketing, Digital Pr, Performance Reporting, Data Analysis, Relationship Building
**Posted:** 2026-06-18

> Own and grow a portfolio of mid-market to enterprise accounts for a new AI-powered offsite/SEO service. Drive strategy, execution, reporting, and renewals while shaping playbooks for a fast-growing startup.

## Job Description

## What you'll do
- Own a portfolio of mid market to Enterprise Offsite accounts end-to-end: onboarding, strategy, execution, reporting, and renewals.
- Deeply understand each client's competitive landscape, target topics, and AI search goals to build a tailored publisher and placement strategy.
- Lead onboarding for new clients to ensure efficiency in time to value. Work cross-functionally across the organization to direct solution architect resources needed for account set up and maintenance.
- Coordinate internally across publisher outreach, content, and operations teams to ensure placements are delivered on time and to a high standard.
- Run regular bi-weekly client check-ins and QBRs — communicating progress, surfacing insights, and presenting recommendations with clarity and confidence.
- Monitor and report on campaign performance: mention rate lift, share of voice, AI visibility gains, and publisher ROI. Turn data into a clear story.
- Identify expansion opportunities within existing accounts: new topics, new verticals, increased scope.
- Serve as the voice of the customer internally — feeding back to the product team on product gaps, workflow improvements, and what's working in the market.
- Use the AirOps platform insights and analytics to guide client decisions and demonstrate the value of the Offsite program.
- Help define and refine the playbooks, onboarding flows, and reporting templates that make the Offsite service scalable as an AI enabled agency service.

## Who you are
- 4+ years of experience in account management, client services, or customer success — ideally at a digital marketing agency, SEO/PR firm, or high-growth SaaS company.
- Comfortable with AI Search, SEO, content marketing, and digital PR concepts; you don't need to be a technical expert but you can hold your own in a strategic conversation about AI search and third-party visibility and its impact on SEO/AEO.
- Strong communicator and relationship-builder: you're trusted by clients, proactive in your outreach, and can translate complex data into clear, compelling narratives.
- Operationally sharp: you keep projects on track, manage multiple workstreams simultaneously, and hold yourself and others accountable to timelines and quality.
- Analytical enough to dig into performance data, identify what's working, and make a clear recommendation.
- Entrepreneurial mindset: this product is still being built — you'll help shape the playbook, not just follow it.
- Thrives in ambiguity and fast-moving environments; you default to action and figure things out as you go.

## Bonus
- You've worked at a link-building, digital PR, or offsite SEO agency.
- You understand how LLMs use third-party content to form responses and are excited about AI search as a category.
- You have experience managing managed services or retainer-based client relationships.

## Similar roles

- [Client Account Manager](https://hotfix.jobs/jobs/7bf56eb1-f111-4919-b442-04c297955b1b) - xAI - New York, NY - $65k – $110k/yr
- [Renewals Account Manager](https://hotfix.jobs/jobs/91af5dff-a413-4c79-8433-d702bf83e679) - Cloudflare
- [Account Executive, Emerging Enterprise Expansion](https://hotfix.jobs/jobs/3db9f334-19f1-4cea-812e-816abbc9e830) - Scribe - Remote - $220k – $220k/yr
- [Account Manager, Healthcare](https://hotfix.jobs/jobs/d191a465-7ce0-4ee0-ac42-111e3c35a7f4) - Idme - New York, NY - $233k – $310k/yr
- [Platform Strategist](https://hotfix.jobs/jobs/b72cf429-c2dc-486d-900f-27b11c36a1db) - Tennr - New York, NY - $225k – $255k/yr

**Apply:** https://hotfix.jobs/jobs/23f4b3fe-c552-4738-a808-f829d36a0540
**Canonical:** https://hotfix.jobs/jobs/23f4b3fe-c552-4738-a808-f829d36a0540