# Staff Solutions Architect

**Company:** [Kong](https://hotfix.jobs/companies/kong)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $121k – $173k/yr
**Experience:** 8+ years
**Skills:** Kubernetes, Api Gateways, AWS, Azure, GCP, Linux, DevOps, Java, Python, Lua, Kong, Api Management
**Posted:** 2026-04-22

> Leads enterprise customers through architecture, implementation, and deployment of Kong API gateway and AI governance solutions. Provides hands-on technical guidance, thought leadership, and collaborates with internal teams for customer success. Requires 8+ years customer-facing experience and cloud/Kubernetes proficiency.

## Job Description

## What You'll Do
- Help customers with API and AI governance lifecycle journeys. Engagements involve remote delivery, leading virtual and in-person technical workshops for customer architects, developers, security and operations teams.
- Design and create end-to-end solution architecture, address technical challenges, and provide hands-on technical implementation across the Kong platform.
- Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in hyperscalers, hybrid, or on-prem environments.
- Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey.
- Collaborate internally with product engineering, customer success, and account teams to ensure maximum value from Kong investment.
- Build reusable tools, author technical documentation, white papers, reference architecture, blogs, and design patterns based on customer experiences.

## What You'll Bring
**Experience:**
- 8+ years in customer-facing technical roles (professional services/product support).
- Hands-on implementation of API gateways/integrations.
- Understanding of the API governance lifecycle.
- Experience building infrastructure with VMs or Kubernetes containers.
- Knowledge of DevOps, Security, and Networking fundamentals.
- Proficiency in Linux, Cloud, and Development tooling.
- Kubernetes proficiency.
- Experience with major cloud providers (GCP, AWS, Azure).
- Application development experience (preferred).
- Prior experience in Open Source, API Management, Middleware, or SaaS software companies.
- Software development in Java, Python, or Lua.

**Required Personal Attributes:**
- Strong desire and proven ability to solve hard technical problems with minimal supervision.
- Excellent communication: concisely explain complex technical solutions.
- Passion for technology.
- Team-oriented and collaborative.
- Self-aware and strong communication skills.
- Exceptional organizational and change management skills; ability to manage competing demands.

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**Apply:** https://hotfix.jobs/jobs/23870070-0ee8-4793-a602-eb3ab23082a3
**Canonical:** https://hotfix.jobs/jobs/23870070-0ee8-4793-a602-eb3ab23082a3