# Global Operations Specialist

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Los Angeles, CA
**Role:** Other
**Salary:** $27 – $27/hr
**Experience:** 0+ years
**Skills:** Google Workspace, Microsoft Suite, Excel, Communication, Attention To Detail, Compliance, Data Validation, SOPs, KPIs, Slas
**Posted:** 2026-07-14

> Execute ocean and air freight shipment lifecycle from booking to delivery for Flexport customers. Maintain data integrity, partner communications, cross-functional coordination, and compliance in a fast-paced global trade operations role. New grads encouraged.

## Job Description

## Responsibilities
- Execute the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
- Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
- Work and communicate cross-functionally within Flexport.
- Ensure the highest standard of quality: shipments move on time and exceptions are handled appropriately.
- Use metrics to spot opportunities to improve and deliver great performance.
- Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
- Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

## Requirements
- Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.
- Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
- Strong written and verbal communication skills.
- Strong attention to detail in a high-energy, fast-paced environment.
- Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
- Fluency in English, both written and verbal.
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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**Apply:** https://hotfix.jobs/jobs/2195d96e-6a3a-41c3-9555-89d26ff62364
**Canonical:** https://hotfix.jobs/jobs/2195d96e-6a3a-41c3-9555-89d26ff62364