# Software Engineering Manager (Translations Platform)

**Company:** [WHOOP](https://hotfix.jobs/companies/whoop)
**Location:** Boston, MA
**Role:** Engineering Management
**Skills:** I18N, Rtl, Smartling, Distributed Systems, APIs, Backend Services, Localization, Internationalization, iOS, Android
**Posted:** 2026-04-14

> Leads engineering team building and scaling translations platform for multilingual support across mobile, web, and backend. Requires strong platform engineering experience, managing cross-functional systems, and familiarity with localization tools like Smartling.

## Job Description

## Responsibilities

- Own the execution and delivery of the Translations Platform roadmap, including RTL support, localization infrastructure, and developer tooling
- Lead and grow a team of engineers responsible for translation pipelines, language services, and localization frameworks across mobile, web, and backend
- Drive improvements to translation workflows, reducing manual processes, delays, and operational friction in the current system
- Partner with Product, Design, QA, and Marketing to ensure high-quality localized member experiences
- Oversee the integration and evolution of translation vendors, APIs, and internal systems (e.g., Smartling, AI-based translation workflows)
- Ensure systems support scalable language expansion, including complex requirements like bidirectional text, RTL layouts, and data-heavy UI components
- Establish strong operational practices, including monitoring, debugging, and maintaining translation accuracy and freshness across services
- Collaborate with platform and infrastructure teams to ensure translation systems are reliable, performant, and well-integrated into the broader architecture
- Manage team execution, balancing new feature delivery, infrastructure improvements, and technical debt reduction
- Mentor engineers and foster a culture of ownership, quality, and continuous improvement

## Qualifications

- Proven experience managing and developing software engineers in a platform or infrastructure-focused environment
- Experience delivering complex, cross-functional systems that span multiple platforms (**mobile**, **web**, **backend**)
- Strong technical background in **distributed systems**, **APIs**, and **backend services**
- Familiarity with translation pipelines, vendor integrations, or content management systems
- Experience improving developer workflows through tooling, automation, and platform investments
- Strong communication skills and ability to collaborate across engineering, product, and non-technical stakeholders
- Ability to balance speed, quality, and long-term scalability in a fast-paced environment
- Experience working with or building **localization**, **internationalization (i18n)**, or content delivery systems (desired)
- Familiarity with translation platforms such as **Smartling** or **AI-based translation systems** (desired)
- Experience building or scaling internal platforms that support global product expansion (desired)
- Knowledge of mobile and frontend challenges related to localization (desired): **iOS**, **Android**, **web**

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**Apply:** https://hotfix.jobs/jobs/216a718a-7883-46f7-b148-f5b0b3da2e85
**Canonical:** https://hotfix.jobs/jobs/216a718a-7883-46f7-b148-f5b0b3da2e85