# Value Engineer-Scale-NAM

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** Bengaluru, India
**Role:** Customer Success
**Skills:** Celonis Process Intelligence, Process Mining, SAP, Rpa, Business Intelligence, Dashboards, Action Flows, Python, SQL, Business Process Improvement, Project Management, Stakeholder Management, Finance, Supply Chain
**Posted:** 2026-07-24

> Drives customer value realization, adoption, expansion, and renewals by translating strategic priorities into Celonis use cases and measurable process improvements. The role requires analytical, process-improvement, project-management, and executive communication experience, plus knowledge of SaaS applications and Finance or Supply Chain.

## Job Description

## Responsibilities

### Identify & Frame Value
- Discover and translate customers’ strategic priorities into high-impact Celonis use cases.
- Support customers and partners in building business cases using industry benchmarks and best practices to retain and scale customers and drive Annual Recurring Revenue (ARR) growth.
- Orchestrate Value Assessments and support communicating value opportunities and strategic roadmaps to C-level executives.

### Realize Value
- Guide customers and partners in using Celonis to identify and qualify opportunities for process enhancement.
- Drive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
- Support presentations of results and realized value to senior management and C-level executives.

### Scale Value
- Own the customer value journey, driving expansion, adoption, and renewals.
- Partner with customers to develop strategic Celonis roadmaps embedding Celonis Process Intelligence as a strategic business transformation platform.
- Provide feedback to product development teams to enhance the Celonis platform and apps based on new use cases.

## Requirements
- Experience in an analytical role focused on demonstrating or securing value through business data analysis, business process improvement, and software deployment.
- Ideally, customer-facing experience in Customer Success, Sales Engineering, or IT/Management Consulting with a business software, SaaS provider, or consultancy.
- Good knowledge of business software and SaaS applications, such as SAP.
- Experience implementing RPA or BI tools and/or building dashboards, apps, and action flows.
- Experience with Python and/or SQL and collaborating with IT teams.
- Experience identifying business process improvement use cases and deploying improvement measures.
- Experience acting as a change agent and training users or process owners to realize value.
- Experience planning and managing project scopes, expectations, and timelines across multiple projects.
- Experience preparing and communicating value roadmaps and results to internal and external stakeholders and management.
- Excellent English communication and presentation skills.
- Understanding of Finance and/or Supply Chain domains and strategic transformation initiatives.
- Degree in Technology and Management, Industrial or Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable field.

## Compensation & Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- Inclusive parental leave: 24 weeks fully paid for primary carers and 12 weeks for supporting carers.
- Flexible hybrid work model, with unlimited PTO in applicable regions and generous PTO globally.
- Learning and development through a 70-20-10 framework, mentorship programs, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid annual Impact Days for community and environmental volunteering.
- Inclusion Think Tank and annual Inclusion Days.

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