# Air Planning Associate

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Hanoi, Vietnam
**Role:** Business Operations
**Experience:** 3+ years
**Skills:** Air Freight, Air Exports, Air Imports, Logistics, Supply Operations, Transloading, Trucking, Warehouse Operations, Data Analysis, Carrier Booking, Shipment Documentation, Exception Handling, Subcontractor Performance, Compliance
**Posted:** 2026-07-09

> Coordinates end-to-end air export and import shipments across a regional logistics network, including carrier bookings, documentation, warehouse and trucking operations, and shipment exceptions. Requires a bachelor's degree, 2–3 years of airline, air freight forwarding, or logistics experience, and strong problem-solving and compliance skills.

## Job Description

## Responsibilities

- Execute the end-to-end movement of air export and import shipments within a regional network.
- Coordinate daily supply operations, transloading, trucking, and warehouse activities within the region.
- Analyze data to evaluate subcontractor performance and inform carrier performance management initiatives.
- Execute booking and documentation processes with carriers.
- Troubleshoot shipments promptly and escalate or handle exceptions.
- Contribute to developing and implementing procedures and systems that differentiate operations from industry standards.

## Requirements

- Bachelor's degree or Bachelor of Science degree.
- 2–3 years of experience in airlines, air freight forwarding, or logistics.
- Hands-on, process-oriented, and structured approach with strong problem-solving capabilities.
- Strategic vision combined with ground-level execution.
- Client service mindset.
- Flexibility to work outside office hours and occasional weekend or night shifts.
- Compliance-first attitude in a heavily regulated industry.

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