# Product Manager, Senior Care

**Company:** [PointClickCare](https://hotfix.jobs/companies/pointclickcare)
**Location:** Remote
**Role:** Product Management
**Salary:** $116k – $129k/yr
**Experience:** 3+ years
**Skills:** Product Management, B2B Enterprise Software, Roadmap Planning, Backlog Management, User Stories, APIs, Integrations, Healthcare It, Skilled Nursing Workflows, Post-Acute Care, Ai/Ml Product Features, Product Metrics
**Posted:** 2026-06-10

> Own roadmap and backlog for prior authorization and concurrent review workflows in post-acute care. Partner with engineering and design to deliver AI-enhanced coverage management tools for case managers and nurses.

## Job Description

## Key Duties and Responsibilities
- Own the roadmap and backlog for your portfolio, keeping it prioritized against customer value and business impact
- Serve as the voice of the customer to your engineering team, translating customer needs, payer requirements, and data into clear user stories and acceptance criteria
- Run continuous discovery with case managers, nurses, and authorization teams, becoming a recognized expert on their problems, goals, and landscape
- Work cross-functionally with engineering, UX, and design to deliver and optimize the workflows that keep residents covered and facilities paid
- Assess product investment opportunities and incoming requests with thorough but lightweight rigor, and bring clear, reasoned recommendations to leaders and stakeholders
- Define and monitor product health metrics and adoption, and use what you learn to decide what to build next
- Identify opportunities to add value through AI, automation, and smarter logic, so a small centralized team can support many facilities at once

## Your Key Strengths
- Bachelor's degree in Healthcare, Engineering, Business Administration, or related field
- 3+ years of product management experience, including B2B experience with a direct sales team and enterprise customers
- Experience managing software products through the full development lifecycle
- Background in healthcare IT and in skilled nursing or post-acute workflows
- Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority
- Comfort with technical concepts including APIs, integrations, and modern development practices
- Excellent communication skills with both business and technical stakeholders, in writing and in person

## Nice to Haves
- Experience building or integrating AI or ML powered product features
- Familiarity with skilled nursing or post-acute workflows such as coverage, authorizations, and managed care
- A track record of extending an established product with new capabilities and measurable value
- A bias toward product impact over process; you focus on outcomes, not just output

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**Apply:** https://hotfix.jobs/jobs/20ae427c-9c82-4808-9eac-061311c23dba
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