# Account Manager - Enterprise

**Company:** [Cognition](https://hotfix.jobs/companies/cognition)
**Location:** New York, NY, San Francisco, CA, Austin, TX
**Role:** Account Management
**Experience:** 3+ years
**Skills:** Devin, Windsurf, Review, AI Tools, Developer Tools, Infrastructure Software
**Posted:** 2026-02-19

> Owns and grows enterprise customer relationships for AI engineering products like Devin, driving renewals, expansions, and usage across teams. Requires 3+ years enterprise sales experience with technical audiences and proven revenue track record.

## Job Description

## In this role, you will:
- Own a book of enterprise customers, serving as their primary point of contact and trusted advisor
- Drive revenue through renewals and expansion, owning a combined quota
- Identify and execute expansion opportunities - deploying Cognition’s products across new teams, use cases, and business units within your accounts
- Navigate layered customer organizations including working directly with engineering leaders, Tech and AI executives, procurement, and legal stakeholders
- Deeply understand each customer's technical pain points, priorities, and roadmap to maximize adoption and value realization
- Build strong, long-term partnerships with customers, obsessing over their health and success
- Discover new use cases within your customers' organizations and share feedback with product and engineering teams to shape Devin's development
- Partner closely with Account Executives and cross-functional teams to deliver a seamless customer experience
- Focus on results - drive retention, growth, and consumption of Cognition’s products through our customer bases

## Requirements for the role:
- 3+ years of enterprise sales, account management, or sales engineering experience
- Experience owning client-facing relationships with technical audiences in enterprise settings
- Demonstrate a track record of driving renewals and expansion revenue
- Technical acumen - you can understand complex technical problems and articulate how Devin addresses customer needs
- Thrive in ambiguous and rapidly changing environments - you're willing to move fast and quickly grow in scope and responsibility
- Customer-obsessed mindset with a passion for building lasting partnerships

## You might excel if you…
- Have experience with AI tooling, developer tools, or infrastructure software
- Were a software engineer or sales engineer, or studied computer science, but moved into customer-facing roles
- Successfully drove large expansion deals within complex enterprise accounts
- Previously worked at a high-growth startup and thrive in fast-paced environments
- Are a tinkerer and power user of AI tools
- Are a competitive, highly ambitious person who loves working in high-intensity environments

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**Apply:** https://hotfix.jobs/jobs/2049fe38-2620-4996-9e21-7f69c96e7b4b
**Canonical:** https://hotfix.jobs/jobs/2049fe38-2620-4996-9e21-7f69c96e7b4b