# Engineering Manager, ChatGPT Premium

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Engineering Management
**Salary:** $293k – $385k/yr
**Experience:** 5+ years
**Skills:** Backend Development, Frontend Development, Full-Stack Development, A/B Testing, Funnel Analysis, User Segmentation, Personalization, SQL, Amplitude, Looker
**Posted:** 2026-06-15

> Lead and scale an engineering team building subscription and monetization experiences for ChatGPT Premium, owning paywalls, checkout, renewals, and related flows while partnering cross-functionally to improve conversion and retention.

## Job Description

## In This Role, You Will
- Lead and scale an engineering team responsible for some of ChatGPT’s most important subscription and monetization experiences.
- Own the technical execution for Premium customer experiences across plan merchandising, paywalls, upgrade flows, checkout UX, plan management, renewals, downgrades, and cancellation.
- Partner with Product and Data Science to run high-quality experiments across upgrade, trial, renewal, downgrade, and cancellation flows.
- Improve key subscription metrics including conversion, renewal, churn, ARPU, and lifetime value.
- Build reliable customer-facing Premium experiences for purchase, plan management, renewal, downgrade, cancellation, and access-related states at scale.
- Partner closely with FinEng and other platform teams to evolve the billing, payments, and entitlement capabilities that power Premium experiences.
- Collaborate closely with Product, Design, Data Science, Finance, Legal, Support, and Marketing on monetization strategy and execution.

## You Might Thrive in This Role If You
- Have 5+ years of engineering management experience.
- Have strong technical expertise in backend, frontend, or full-stack development, with experience building growth-oriented features.
- Have a track record of improving conversion, retention, or monetization through experimentation and data-driven product engineering.
- Are experienced with subscription products, plan merchandising, paywalls, checkout, plan lifecycle experiences, and retention.
- Are comfortable working with A/B testing, funnel analysis, user segmentation, and personalization techniques.
- Have experience using analytics tools (SQL, Amplitude, Looker, or similar) to guide product decisions.
- Are passionate about AI and excited to work on bringing cutting-edge AI technologies to millions of users.

This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.

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