# Account Manager - Enterprise

**Company:** [Spade](https://hotfix.jobs/companies/spade)
**Location:** New York, NY
**Role:** Account Management
**Salary:** $200k – $250k/yr
**Experience:** 7+ years
**Skills:** Account Management, Account Growth, Enterprise Sales, Quota Management, Renewals, Upselling, Contract Negotiation, Revenue Retention, Artificial Intelligence, Automation, Api Products, Data Products, Payments Data, Procurement
**Posted:** 2026-08-20

> Own strategic enterprise customer relationships for a technical fintech data product, driving adoption, renewals, complex negotiations, and expansion. The role requires 7+ years of experience, strong executive relationship management, quota ownership, and experience with enterprise contracts.

## Job Description

## Responsibilities
- Own 5–10 major enterprise customer relationships from signature through renewal and expansion, serving as the primary point of contact and trusted advisor.
- Build VP and C-suite relationships, map customer roadmaps and priorities, and lead QBRs, executive briefings, and onsites.
- Lead renewals and multi-year pricing negotiations, including over-utilization, scope changes, and contract restructures.
- Drive expansion by identifying opportunities and selling customers into new products, owning the deal cycle from discovery through close.
- Represent the customer internally by partnering with engineering, product, and solutions engineering on investigations and roadmap feedback.
- Partner with Sales and Solutions Engineering to ensure effective handoffs and implementations.

## Requirements
- 7+ years of experience, including 5+ years in account management or account executive roles for a technical product.
- Experience carrying a quota and owning account growth, upsells, and renewals.
- Proven ownership of commercial outcomes such as quota, NRR, or revenue retention across enterprise accounts.
- Experience with enterprise relationships, executive stakeholders, and complex multi-year, multi-product contract negotiations involving MSA, procurement, and legal terms.
- Comfort using AI, automation, and self-built workflows to scale productivity.
- Based in NYC and able to work from the Flatiron office at least 2 days per week.

## Nice to Have
- Experience with transaction or payments data.
- Experience with API or data products.
- Experience building post-sales playbooks, SOPs, or operating frameworks from scratch.

## Compensation & Benefits
- Base salary range listed in the ATS compensation data, plus equity and benefits.
- Meaningful equity with early exercise flexibility and an extended post-termination exercise period.
- 100% paid medical, mental health, dental, and vision premium option, plus One Medical membership for US-based employees.
- 401(k), 12 weeks of fully paid parental leave, and unlimited PTO.
- Flexible hybrid culture at the NYC headquarters, with remote opportunities for certain US/Canada roles.
- Work-from-home stipend, company-paid lunches, Citibike membership, and other benefits.

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