# Senior IT Systems Engineer

**Company:** [Immuta](https://hotfix.jobs/companies/immuta)
**Location:** Columbus, OH
**Role:** IT Support
**Salary:** $110k – $125k/yr
**Experience:** 8+ years
**Skills:** AWS, Microsoft Azure, GCP, macOS, Saas Management, Google Workspace, Networking, Observability, Okta, Terraform, Windows Server, Identity And Access Management, It Service Management, Artificial Intelligence, Scripting
**Posted:** 2026-08-31

> The Sr. IT Systems Engineer leads IT engineering projects, governs cloud and enterprise systems, and drives internal AI automation. The role requires 8+ years of IT experience, systems engineering expertise, and proficiency across cloud, endpoint, SaaS, IAM, and automation technologies.

## Job Description

## Responsibilities
- Run IT engineering and implementation projects across cloud platforms, AI platforms, endpoint management, Google Workspace, networking, observability, Okta, SASE, and server platforms.
- Serve as the internal expert on AI platforms, designing and building agents, automations, and workflows with teams across the business.
- Train users as AI platforms evolve and help nontechnical colleagues apply AI to business problems.
- Mentor team members and share best practices and lessons learned.
- Identify opportunities to improve systems and processes through continuous improvement.
- Support IT service management activities involving incidents, service requests, changes, assets, and knowledge management.
- Resolve escalated support issues.
- Partner with stakeholders on cross-functional operational improvement initiatives as an IT technical resource.

## Requirements
- 8+ years of IT experience, preferably including user support experience.
- 4+ years of systems administration or systems engineering experience.
- Proficiency managing macOS environments and SaaS applications.
- Understanding of IT Service Management and Identity and Access Management fundamentals.
- Engineering proficiency in several relevant technologies, such as cloud platforms, endpoint management, Google Workspace, networking, observability, Okta, SASE, scripting, Terraform, and Windows Server.
- Hands-on experience with AI tooling, including building agents or automations and writing effective prompts.
- Experience gathering and analyzing requirements while considering customer needs and business impacts.
- Excellent written and verbal communication skills.
- Strong ownership and follow-through.
- High-touch customer service skills and an outward mindset.
- Willingness to learn, grow, and collaborate in a team-oriented environment.

## Similar jobs

- [IT Operations Lead](https://hotfix.jobs/jobs/c6211cb7-bcd5-4510-aab8-c07bf6e2390d) - Office Hours - San Francisco, CA - $110k – $140k/yr
- [Senior IT Support Engineer](https://hotfix.jobs/jobs/7768228a-af58-4d1a-b608-59ab125a2629) - 1Password - Remote - $109k – $153k/yr
- [Senior IT Systems Engineer](https://hotfix.jobs/jobs/529b49c9-a85d-428a-b867-58c7c71b068e) - Fullstory - Atlanta, GA - $115k – $125k/yr
- [Senior IT Operations Technician](https://hotfix.jobs/jobs/8e4de078-f847-459f-be56-75a7883ebf11) - Tines - Remote - $115k – $135k/yr
- [Senior IT Support Specialist](https://hotfix.jobs/jobs/db1a1953-9424-454b-85f7-e2ac81553a48) - Addepar - New York, NY - $104k – $130k/yr

**Apply:** https://hotfix.jobs/jobs/1f81de01-69d6-40d8-a2e6-3e3c9a0417b5
**Canonical:** https://hotfix.jobs/jobs/1f81de01-69d6-40d8-a2e6-3e3c9a0417b5