# Product Manager, API Platform

**Company:** [Glean](https://hotfix.jobs/companies/glean)
**Location:** Mountain View, CA
**Role:** Product Management
**Salary:** $190k – $270k/yr
**Experience:** 5+ years
**Skills:** APIs, SDKs, API Design, Developer Experience, Product Management, Metrics Tracking, Technical Documentation, Integration Development, Partnership Strategy, Ai Platforms
**Posted:** 2026-07-01

> Lead the design, evolution, and developer experience of Glean's public APIs, SDKs, and MCP strategy. Requires 5+ years PM experience, deep technical skills in APIs/contracts/telemetry, and a passion for building scalable developer tools and partnerships.

## Job Description

## Responsibilities
- Own the design and evolution of public APIs and SDKs, including versioning, deprecation, and backwards-compatibility.
- Spec the developer experience end-to-end: auth, onboarding, first call, error handling, rate limiting, webhooks, and edge cases.
- Write code, build sample apps, run integrations, and identify rough edges firsthand.
- Review and improve documentation by reading it as a new developer would.
- Analyze support tickets and forum threads to identify patterns and treat recurring questions as design defects.
- Define and track key metrics: time-to-first-call, integration success rate, API error rates, adoption, usability, and business impact.
- Lock API contracts and requirements before engineering begins; defend scope against mid-flight changes.
- Collaborate with premier B2B product companies on partnership strategy.
- Translate customer and partner developer needs into improved platform products.
- Integrate with third-party enterprise applications to ensure reliable production integrations.

## Requirements
- 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products.
- Deeply technical: comfortable with API contracts, request payloads, logs, telemetry, and implementation tradeoffs.
- Experience building or leading robust, scalable APIs and SDKs that are easy for external developers to adopt.
- Strong product taste for developer interfaces: clear abstractions, consistent resource design, machine-readable errors.
- Ability to think from the developer’s point of view and spot confusing documentation, workflows, or behaviors.
- Experience working directly with customer and partner developers.
- Experience integrating products with third-party enterprise applications.
- Strong written communication: concise specs, accurate documentation, clear product experiences.
- Ability to define success with metrics and track adoption, usability, and business impact.
- Excitement about AI and helping customers/partners build with it.

## Nice-to-Haves
- Experience with MCP strategy.
- Background in AI platforms or agentic capabilities.

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