# Account Manager

**Company:** [Lyft](https://hotfix.jobs/companies/lyft)
**Location:** San Francisco, CA
**Role:** Account Management
**Salary:** $61k – $76k/yr
**Experience:** 3+ years
**Skills:** Account Management, Enterprise Sales, Customer Success, Business Development, Pipeline Management, Revenue Forecasting, Cross-Functional Collaboration, QBRs, B2B Sales, Go-to-Market Strategy
**Posted:** 2026-05-22

> Manage enterprise accounts at Lyft Business, owning customer relationships with Fortune 500 companies and driving revenue through custom transportation solutions, up-sells, and cross-sells. Requires 3+ years customer-facing experience and proven success managing large accounts with revenue targets.

## Job Description

## Responsibilities
- Own the customer relationship with enterprise grade partners as their primary representative to Lyft for all their business related transportation needs
- Partner with Fortune 500 companies to design, sell and implement custom transportation solutions for their respective passengers (employees, recruits, VIPs, guests, subscribers, etc.)
- Identify and generate additional revenue streams within existing accounts, including up-sells and cross-sells across commuter benefits, events, employee perks, concierge, and corporate travel use cases
- Generate and maintain an active pipeline with meticulous attention to opportunity staging, close dates, revenue forecasts, and deal documentation
- Constantly sell Lyft to stakeholders within client organizations, seeking to uplevel decision maker contacts and ensure a wide list of contacts within various segments of the customer’s organization
- Work with internal cross-functional partners to represent the voice of clients with Product, Engineering, Sales Operations, Legal, Marketing, etc.
- Lead and own recurring check-ins and scalable touch points (including formal QBRs) with clients
- Scalably address roadblocks, tackle challenges, highlight success, and communicate account health updates and best practices
- Collaborate with Marketing team to develop strong and scalable go-to-market collateral and campaigns to execute within clients’ organizations
- Operate in a proactive and entrepreneurial manner with autonomy to plan your own path to success
- Fully understand all of Lyft Business’ products and services, keeping abreast of product changes and how they may impact customers

## Requirements
- 3+ years of experience in a customer-facing role (Sales, Customer Success, Business Development experience preferred)
- Must be comfortable working in a sales environment, operating with a sense of urgency and independent spirit
- Ability to communicate effectively (both in writing and verbally) how Lyft’s transportation technologies can offer solutions to complex mobility challenges
- Previous experience working towards a revenue target and building strategies to drive revenue growth within managed portfolio required
- Strong understanding and curiosity of Lyft’s platform and competitive landscape
- Creative thinking to develop out-of-the-box ideas to overcome challenges and objections
- Ability to build proactive business plans and curate playbook on partner ride growth
- Demonstrated success managing large customers and prioritizing workflow accordingly
- Ability to deliver business value to the account and build on strong client relationships

## Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off (salaried team members); 15 days paid time off (hourly team members); 12 observed holidays
- 18 weeks of paid parental leave (biological, adoptive, and foster parents eligible)
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership

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