# Head of EA Operations

**Company:** [Harvey](https://hotfix.jobs/companies/harvey)
**Location:** San Francisco, CA, New York, NY
**Role:** People Ops
**Salary:** $188k – $258k/yr
**Experience:** 8+ years
**Skills:** Executive Support, Team Management, Hiring, Executive Communication, Performance Management, Compensation Leveling, Capacity Planning, Operational Systems, Confidential Information, Cross-Functional Leadership, Onboarding, It Coordination
**Posted:** 2026-08-18

> Leads Harvey’s global Executive Assistant function, including hiring, team development, support standards, coverage planning, and interim executive support. The role requires prior management of executive-support professionals, experience supporting senior leaders, and strong operational and cross-functional leadership skills.

## Job Description

## Responsibilities
- Lead Harvey's Executive Assistants as one coordinated team, including directly managing EAs supporting VPs.
- Own end-to-end hiring and match assistants with the executive(s) they support.
- Manage transitions and re-matches as the organization evolves.
- Set shared expectations, service levels, and ways of working for executive support.
- Partner with executives on assistants' performance and development.
- Drive leveling and compensation fairness across the EA team with leaders, Compensation, and People Business Partners.
- Manage global support coverage and ratios, balance team workload, and plan capacity for new executive hires and market expansion.
- Provide interim hands-on coverage when needed so executives are continuously supported.
- Partner with Onboarding, IT, and People Business Partner teams to coordinate smooth executive starts.

## Requirements
- Experience managing a team of Executive Assistants or executive-support professionals, including hiring, development, and setting standards.
- Track record supporting C-level and senior leaders, with strong judgment and executive presence.
- Experience in a high-growth, fast-scaling company.
- Strong operational instincts, including building systems, playbooks, and support ratios.
- Excellent judgment handling sensitive and confidential information.
- Experience managing across multiple offices and time zones, ideally globally.
- Strong cross-functional leadership and executive communication skills.
- Experience influencing without direct authority across engineering, product, go-to-market, and G&A teams.
- Bias toward ownership, speed, and accountability.

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