# Director, User Research - Product Design

**Company:** [Datadog](https://hotfix.jobs/companies/datadog)
**Location:** New York, NY
**Role:** UX Research
**Salary:** $220k – $320k/yr
**Experience:** 10+ years
**Skills:** Mixed-Methods Research, Qualitative Research, Quantitative Research, Product Telemetry, Statistical Analysis, Ai Research Tools, Custom Gpts, Synthetic Personas, User Research, Product Design
**Posted:** 2026-01-27

> Leads a user research team to integrate qualitative and quantitative insights with AI-driven synthesis, building high-impact products and driving business outcomes. Requires 10-15+ years in user research or product design with team leadership experience.

## Job Description

## What you’ll do:
- Grow, manage and mentor a talented group of researchers to operate at the frontier of the field.
- Establish a Mixed-Methods Practice ensuring researchers can analyze product telemetry and statistical data ("the what") alongside qualitative insights ("the why").
- Scale Research Capabilities by defining inquiry methods and teaching the broader organization (designers and PMs) how to use them to run deep, insight-driven probes.
- Take accountability for the business metrics influenced by research findings. You will be expected to demonstrate business impact through the work that you lead.
- Build the foundation for AI as a research collaborator, using tools like custom GPTs and synthetic personas to accelerate synthesis and provide real-time deliverables.
- Collaborate with the Head of Design, design and cross functional leaders to establish roadmaps and ensure research insights are grounded in both technical reality and user needs.

## Who You Are:
- 10-15+ years in user research or product design, with experience building and managing high-performing teams.
- Proficient in both qualitative and quantitative methodologies, with the ability to size and validate behavioral patterns using data.
- Proven track record of moving research beyond "usability testing" to impacting product direction and business metrics.
- Comfortable navigating the technical complexities of modern software development and infrastructure.
- Excited by the potential of AI to transform how research is conducted, synthesized, and shared.

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**Apply:** https://hotfix.jobs/jobs/1c69ab46-79df-45ca-b58d-c5ebcc93cdc4
**Canonical:** https://hotfix.jobs/jobs/1c69ab46-79df-45ca-b58d-c5ebcc93cdc4