# Head of Legal Operations

**Company:** [Baseten](https://hotfix.jobs/companies/baseten)
**Location:** San Francisco, CA, New York, NY
**Role:** Legal
**Salary:** $190k – $210k/yr
**Experience:** 8+ years
**Skills:** Clm Systems, AI Workflows, Data Reporting, Knowledge Management, Budget Management, Process Improvement, Cross-Functional Collaboration, Legal Technology, Contract Lifecycle Management, Slack
**Posted:** 2026-06-02

> Baseten is seeking a Head of Legal Operations to build and scale their legal function. This senior role involves owning legal systems, driving legal technology and AI strategy, and managing operations to support a high-growth technology company.

## Job Description

## THE ROLE
Baseten's legal function is built to scale with the business without scaling headcount linearly — through playbooks, templates, automation, and AI-assisted workflows that let a small team move at the company's speed. We're hiring a Head of Legal Operations to own and build that engine.

This is a senior, hands-on operations role for someone who has run legal ops inside a high-growth technology company and knows how to turn a lean legal team into a force multiplier. You'll own the systems — CLM, intake and triage, knowledge management, reporting, outside counsel, and budget — and you'll push the frontier on legal tooling and AI, building on the agentic, Slack-driven intake and contract-automation infrastructure the function already runs. Your center of gravity is building and running the legal team's operating system.

## RESPONSIBILITIES

* Own the legal side of contract lifecycle management — intake, routing, templates, repository, and reporting — in close coordination with RevOps and Sales Ops, whose Order Form, CPQ, and contract-management systems the legal workflow flows from
* Partner with RevOps and Sales Ops as the legal lead on Order Form, CPQ, and contract-management decisions, stepping in to drive these cross-functional workstreams on the CLO's behalf
* Design and run the legal intake and triage workflow (today, a Slack-based, human-in-the-loop pipeline), continuously improving how requests are classified, drafted, reviewed, and closed
* Lead legal-technology and AI strategy with a bias toward building over buying: design and build AI-assisted and agentic workflows (e.g., Claude Cowork) before reaching for off-the-shelf tools, while bringing sharp vendor-selection judgment to the systems worth buying
* Build the data and reporting layer — cycle times, deal volume, risk snapshots, program health — that gives the CLO and leadership a clear line of sight
* Own knowledge management: keep playbooks, briefs, and templates current, versioned, and findable, and make them the source of truth for the team and the business
* Manage outside counsel operations and the legal budget — panel management, engagement, spend tracking, matter management — with an eye on scope and cost
* Build and run the operational cadences (intake SLAs, approval gates, cross-functional handoffs with Sales, Finance, and Security) that keep the function fast and accountable
* Partner with the CLO to design the operating model as the team grows toward IPO, and own program management of legal initiatives end to end
* May assist on M&A and other strategic or one-off transactions as needed — e.g., diligence, data-room, and integration operations

## REQUIREMENTS

* 7+ years in legal operations at a high-growth technology company, including ownership of a legal-ops program (not just supporting one)
* Deep hands-on experience with CLM systems and legal tooling — selection, implementation, and day-to-day operation
* Track record of building process and workflow that measurably reduced cycle time or cost in a lean legal environment
* Fluency with data and reporting — you can build the dashboards and metrics leadership actually uses
* Strong cross-functional operator who can work across Legal, RevOps, Sales Ops, Finance, Security, and IT and drive adoption
* Clear, direct communicator who can translate operational design into something the team will actually use
* Fluency — or a clear path to fluency — in building and managing agentic AI workflows (e.g., Claude Cowork), with a bias toward building over buying and the judgment to know when to buy
* The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed
* A desire to become a recognized thought leader in legal operations and to help define what a modern, AI-native legal-ops function looks like

## NICE TO HAVE

* Experience at an AI, developer-infrastructure, or high-velocity SaaS company
* Hands-on experience with AI-assisted legal tools and an interest in agentic / automated legal workflows
* Outside-counsel management, legal spend / budget, or matter-management program ownership
* Experience standing up a legal-ops function from an early stage
* CLOC or comparable legal-ops community involvement

## BENEFITS

* Competitive compensation, including meaningful equity.
* 100% coverage of medical, dental, and vision insurance for employee and dependents
* Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
* Paid parental leave
* Fertility and family-building stipend through Carrot
* Company-facilitated 401(k)
* Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

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