# Community Programs Coordinator

**Company:** [GoHighLevel](https://hotfix.jobs/companies/gohighlevel)
**Location:** Dallas, TX
**Role:** Community
**Experience:** 1+ years
**Skills:** event coordination, community programs, Google Workspace, CRM, vendor coordination, project tracking, Stakeholder Communication
**Posted:** 2026-07-23

> Coordinate logistics for local chapter launches, events, and community programs at HighLevel. Support volunteer leaders, track metrics, manage vendors and documentation while ensuring operational consistency. Requires 1-3 years experience in events or community ops, strong organization, and up to 30% travel.

## Job Description

## Chapter Launch & Event Coordination
- Support the launch of new local chapters under the guidance of the Manager, Community Programs.
- Coordinate event logistics, including venue communication, vendor coordination, catering, and AV setup.
- Execute approved communication campaigns (email, social, CRM) to support event attendance.
- Provide operational support for in-person and virtual chapter events.
- Track timelines and deliverables to ensure activities stay aligned with program plans.

## Community Support & Engagement
- Act as an operational point of contact for volunteer chapter leaders.
- Support the onboarding of new leaders using standard templates and guidelines.
- Share event resources and materials to ensure consistency with program standards.
- Coordinate regular communication with chapter leaders and escalate concerns when required.

## Monitoring & Reporting
- Track chapter activities using predefined metrics such as attendance and engagement.
- Support the collection of post-event feedback from leaders and attendees.
- Maintain dashboards, trackers, and documentation for program visibility.
- Share updates with the Manager, Community Programs on ongoing activities and gaps.

## Operations & Process Support
- Maintain accurate internal documentation and chapter records.
- Document recurring challenges and share observations to support process improvements.

## Vendor & Stakeholder Coordination
- Coordinate with vendors, speakers, sponsors, and internal stakeholders as part of event execution.
- Support vendor communication and documentation in partnership with the Manager.
- Track vendor deliverables and escalate issues when needed.

## Compliance & Risk Awareness
- Follow established event compliance guidelines and approval processes.
- Identify potential risks and escalate appropriately.
- Ensure required documentation and approvals are completed as per process.

## Requirements
- 1–3 years of experience in event coordination, community operations, or program support roles.
- Bachelor’s degree preferred (or equivalent practical experience).
- Experience supporting distributed events or community programs is a plus.
- Experience in SaaS or high-growth environments preferred.
- Willingness to travel up to 30% for events and chapter support.
- Strong attention to detail in managing timelines and logistics.
- Comfort working within structured playbooks and processes.
- Strong interpersonal skills when working with volunteer communities and internal teams.
- Clear written and verbal communication.
- Organized and reliable approach to stakeholder coordination.
- Familiarity with Google Workspace and CRM/email tools.
- Ability to manage multiple tasks while maintaining accuracy and consistency.

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**Apply:** https://hotfix.jobs/jobs/1b94d152-cf81-4feb-b1fd-f675e11ce58f
**Canonical:** https://hotfix.jobs/jobs/1b94d152-cf81-4feb-b1fd-f675e11ce58f