# VDC Support Specialist

**Company:** [Dustyrobotics](https://hotfix.jobs/companies/dustyrobotics)
**Location:** Mountain View, CA
**Role:** Customer Success
**Experience:** 4+ years
**Skills:** revit, autocad, bim, vdc, dynamo, navisworks, procore, autodesk construction cloud
**Posted:** 2026-07-31

> Support deployment of Dusty Robotics' FieldPrint Platform on construction sites by guiding customers through BIM/VDC workflows in Revit and AutoCAD, delivering training, managing projects, and collaborating cross-functionally to drive adoption and continuous improvement. Requires 4+ years in construction/architecture/engineering with BIM/VDC experience.

## Job Description

## What You'll Do

### Implementation
- Guide customers through layout workflows in Revit, AutoCAD, and the Dusty Portal
- Deliver targeted training to internal teams and customers
- Customize implementation to match evolving client needs and project goals
- Support adoption, troubleshoot barriers, and streamline non-integrated workflows
- Use insights to build deeper client relationships and identify expansion opportunities

### Project Management
- Coordinate resources, timelines, and communication across stakeholders
- Identify risks early and drive projects to successful on-time delivery
- Track progress and report to leadership on key milestones

### Cross-functional Collaboration
- Partner with product, engineering, and R&D to ensure field-deployable, client-ready solutions
- Work alongside customer success and support teams to deliver a seamless experience
- Collaborate to refine customer onboarding programs and implementation timelines

### Continuous Improvement
- Improve internal processes to scale VDC implementations across accounts
- Co-develop repeatable solutions for best practices on file preparation
- Gather feedback to inform product enhancements and process evolution

## Who You Are
- 4+ years of experience in Commercial Construction, Architecture, or Engineering-related fields
- Experience in BIM or VDC management
- Proficiency in Revit and AutoCAD
- Preferred familiarity with Dynamo, Lisp routines, and construction software such as Navisworks, Mitek, Procore, and Autodesk Construction Cloud
- Strong communication and problem-solving skills
- Technical knowledge of construction methods and materials
- Problem solving orientation and sharp eye for detail
- Comfortable in a dynamic, fast-paced environment
- Degree in Architecture, Engineering, Construction, related field, or equivalent work experience

## Why You Should Join
- Unlimited vacation policy
- 401k with employer match
- Reasonable work hours and flexible schedules

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