# Staff IT Engineer

**Company:** [1Password](https://hotfix.jobs/companies/1password)
**Location:** Remote
**Role:** IT Support
**Salary:** $143k – $207k/yr
**Experience:** 7+ years
**Skills:** Endpoint Management, GitOps, Bash, Python, Terraform, macOS, Windows, Ai Operations, Infrastructure As Code, CI/CD, Encryption, Vulnerability Management, Edr, Least Privilege, SOC 2
**Posted:** 2026-09-03

> Leads the technical strategy and hands-on transformation of enterprise device infrastructure toward GitOps, DevOps, and responsible AI-enabled operations. Requires 7+ years of endpoint-management experience, strong automation skills, and deep endpoint security expertise.

## Job Description

## Responsibilities
- Own the technical direction and roadmap for Device Infrastructure Services supporting approximately 2,000 endpoints.
- Lead the transition from legacy device management to a DevOps/GitOps operating model using configuration as code, version control, code review, and CI/CD pipelines.
- Lead responsible adoption of agentic AI for device operations, including guardrails for autonomous actions and human checkpoints.
- Serve as the final escalation point for severe endpoint incidents, diagnosing macOS and Windows devices at the machine level.
- Build device health metrics and remediation standards for security, performance, and employee experience.
- Partner with IT, Security, and product teams to build custom solutions and deliver initiatives.
- Assess and pilot tooling such as MDM platforms and patch management systems; lead build-versus-buy decisions.
- Advise product teams on enterprise device deployment and lead Customer Zero initiatives.
- Support safe deployment of major operating system updates across the organization.
- Coach and mentor engineers while leading technical change.

## Requirements
- 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff individual-contributor level.
- Experience building and managing endpoints using GitOps practices.
- Broad enterprise endpoint-management knowledge and deep operating-system-level expertise.
- Practical experience using AI tools to accelerate IT operations, with sound judgment regarding risks.
- Ability to define and execute technical roadmaps while balancing long-term strategy and near-term delivery.
- Strong scripting and infrastructure-as-code skills, including Bash, Python, and Terraform.
- Experience writing production-quality automation and reviewing code.
- Deep knowledge of endpoint security fundamentals, including encryption, patch and vulnerability management, EDR, least-privilege enforcement, and compliance frameworks such as SOC 2 or ISO 27001.
- Ability to lead through change, collaborate effectively, and mentor engineers.

## Compensation and Benefits
- **United States:** $143,000–$207,000 USD annual base salary, plus benefits, paid time off, equity, and applicable incentive programs.
- **Canada:** $122,000–$177,000 CAD annual base salary, plus benefits, paid time off, equity, and applicable incentive programs.

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